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Posted on Dec 31, 2018

No sound in my 2017 Santa Fe from my sirius xm radio. Could it be a fuse? I've worked with techs and have had a refresh signal sent 3 times, still no sound

5 Related Answers

freetek

Steve Allison

  • 5569 Answers
  • Posted on Jun 10, 2008

SOURCE: 04 Santa Fe Issues

I would look for a ground that is inadequate.
If any part of this is operating essentially without shielding due to a bad ground, then cell towers, a radio or TV station transmitter, CBs, land mobile radio, amateur radio - any of these can inject enough signal to drive modern electronics completely bananas.
The onboard electronics used for just about everything that is remotely controlled by switches generates a ton of digital garbage and can interfere with anything.

The kind of problem you are experiencing started when we stopped using vacuum tubes 50 years ago operating at high voltages and started using semiconductors that use much lower voltages.

A tech with a common multimeter should be able to locate the missing ground connection without too much trouble.

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Anonymous

  • 1450 Answers
  • Posted on Aug 19, 2008

SOURCE: Need to disconnect XM Tuner

the xm receiver is in the left rear quarter of van looks like between wheel well and rear of vehicle this is drivers side

Anonymous

  • 1990 Answers
  • Posted on Jan 01, 2009

SOURCE: Acura TL XM conversion to Sirius

You can get a Windshield Mounting kit and Sirius Unit and use the FM Frequency Modualator that is Built in and just not use the XM.

Anonymous

  • 15935 Answers
  • Posted on Apr 01, 2009

SOURCE: can't get refresh signal to work for xm radio

to reset the radio - it must be removed from the dash and unplugged.
Be sure to write down any anti-theft codes if your radio requires them.

However - since your radio is getting the 2 channels - it is working properly. The problem lies in XM turning on your account.

Be sure to get the correct # off the radio... sometimes there is a transposition error with paperwork.
The number can be gotten by setting your radio to channel 0. This is your radio ID# required to activate the radio.

Your Radio is working fine - call XM and stay on the line until they activate your account.

I have a suspicion the number was written down improperly.

Be sure when you call that the car is on, and that it is tuned to station #1... also - it can take 15-20 minutes to activate - and must be left on for the duration to catch the activation signal that is sent out.

Here are the steps from XM to activate manually-

Get Your XM Radio Activated Online

Step1 Turn on your XM radio and tune it to channel 0. The display will read your XM radio's identification number. This number will include both letters and numbers. Write this number down and head to your computer.

Step2 Log onto the Internet and go to the XM radio website. A high speed connection to the Internet will make this go faster, but you can activate your XM radio online with dial up.

Step3 Click on the tab that says to activate a new XM radio. This will take you to a screen where you will enter your XM radio's identification number. Type this in.

Step4 Choose a screen name and password to make an account on the XM web site. The screen name should be something that you will easily remember. The password needs to be at least 7 characters long and include 1 capital letter, 1 lowercase letter, and 1 number.

Step5 Enter your personal information for the activation of your XM radio. This information will include your name, address, and email address. You will also need to choose which service plan you will want to purchase for your XM radio. Enter your credit card payment to finish purchasing your activation of your XM radio online.

Step6 Turn on your XM radio and tune it to channel 1. XM will send a signal out to your XM radio to activate it. You will need to leave the radio tuned to channel 1 for 15 to 20 minutes to activate it.


If you have additional questions or concerns - please ask me first before moving on to another expert.
Thanks for using FixYa!!

Anonymous

  • 1 Answer
  • Posted on Apr 22, 2010

SOURCE: My xm radio stopped working in a 2009 silverado.

Having the same problem in my 2009 Malibu. Have received 8 refresh signals and talked to the XM Techs 4 times. Taking car to dealership on Monday. Highly frustrated.

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I would look for a ground that is inadequate.
If any part of this is operating essentially without shielding due to a bad ground, then cell towers, a radio or TV station transmitter, CBs, land mobile radio, amateur radio - any of these can inject enough signal to drive modern electronics completely bananas.
The onboard electronics used for just about everything that is remotely controlled by switches generates a ton of digital garbage and can interfere with anything.

The kind of problem you are experiencing started when we stopped using vacuum tubes 50 years ago operating at high voltages and started using semiconductors that use much lower voltages.

A tech with a common multimeter should be able to locate the missing ground connection without too much trouble.
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