Question about Salter Stainless Steel Electronic Bathroom Scale

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How do i contact salter scale customer service i have a waranty issue with a scale

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  • Anonymous Mar 25, 2014

    Replacement dial cover required

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You can contact our customer service by this email address

sales@accurate-scales.com

Posted on Aug 04, 2009

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Here are Salter Homewares contact details

Posted on May 29, 2013

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6ya6ya

6ya staff

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SOURCE:

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Posted on Jan 02, 2017

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1 Answer

My Salter Model 2001 kitchen scale, shows an 'ee' on the screen. This error code is not listed in the manual. Any suggestions?


"EE" means that the scale has been overloaded. Try placing a small weight (i.e. 250g block of butter) on the scale and then turning the scale off and then on again with the small weight still on the scale. What this does is to try and re-calibrate the scale. If this doesn't work then I am pretty certain that the scales will need to be replaced. The scales in question do have a 15 year guarantee and you can try contacting Salter Housewares directly if you have your proof of purchase.

https://www.pricescompare.co.uk/q&a/ee-showing-on-screen.html

Sep 12, 2014 | Salter 2001 electronic kitchen scale

1 Answer

Salter scale


Maybe those battery contacts are not making good contact with the batteries, or the contacts are dirty with corrosion. You can clean them with rubing alchol.

May 23, 2014 | Health & Beauty

1 Answer

Model 9114 salter scale shows Lo. I have changed the batteries but it still only shows Lo.


I had the same problem and, suspecting that the metal contacts weren't making proper contact with the batteries, I used a long nosed pliers to gently bend all ten contacts towards to the batteries (there are eight small tabs in the battery compartment, and two on the battery cover). If you don't have a long nosed pliers a small screwdriver should do it if you held the fixed part of each set of contacts so it doesn't detach during the process.
Unfortunately, it worked, but only for one weigh, and then it reverted to "Lo". This happened twice, so I telephoned the Salter Customer Service Helpline (01732 360783) who recommended a reset, which is done by removing the batteries, standing on the scale for 20 seconds, and replacing the batteries. That also only worked for one weigh, so they are looking into it further and I'll post the results here, but in the meantime I hope one of the above solutions will work for others.

Jan 21, 2014 | Salter Stainless Steel Electronic Bathroom...

3 Answers

Salter kitchen Scales Model: 1041SVDR won't turn on.


This sounds very typical of kitchen and postal scales. I know you don't want to hear this, but this basically means it is time to replace your scale with a better scale - perhaps no longer giving Salter your business..

Mar 20, 2010 | Health & Beauty

1 Answer

My salter 1004SSDR kitchen scale won't show any real weight - just stuck on '5000' which is the max weight in grams, won't switch off, crazy


Your salter scale has a 15 year warranty. I would call the customer service number 1-866-843-3905 and ask them why it won't zero to weigh anything. They may replace your product.

Sep 09, 2009 | Salter 9007 Glass Lithium Digital Scale

1 Answer

The numbers on the digital readout are partly


If the display is showing "partial digits" on the display, it means a scale is excessively shaken (sometimes during shipping) it's possible for the LCD to become partially separated from the PCB (Printed Circuit Board). On many models you can gently press on the LCD and it will reconnect. However on many scales it's difficult to reach the LCD (without removing the cover) and thus the scale will often have to be returned to the manufacturer for repair. Contact them at 1-800-326-6247 for the Conair appliance customer service center.

Sep 09, 2009 | Salter 9007 Glass Lithium Digital Scale

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