Nortel system. Line 5 is being automatically redirected to an external number and I cannot seem to turn it off.

SOURCE: Nortel M7310

Your M7310 phone does not have caller ID. The phone system can have caller ID and there are a few different options you could have for phone system and caller ID packages. You should try to find out which Nortel phone system you have and possibly what type of Caller ID unit.

I suspect you cannot do what you are looking for because as I mentioned, the phone itself does not have caller ID and only displays what the phone system tells it to. It is more complicated for a caller ID system to store a list of previous calls when you have multiple lines and multiple phones. Would you want to see a list of every call that has come in, just the calls that rang at your station or just the calls that rang and you answered at your station.... BUT... this may be ansered in a user guide specific to your phone system or your caller ID interface.

SOURCE: call forwarding for NorStar m7310

You have to know how to get into programming, and it depends on the type of telephone lines you have... if you have regular analog lines, on a out bound call transfer there is going to be line degragation. Meaning that the outgoing call is not going to be of the best quality.

Secondly, you have to see how many telephone lines you have, if you have 3 analog trunks, with a call forwarding to a cell phone, you will be using up 2 lines... 1 incoming and 1 outgoing to your cell. This leaves 1 trunk for incoming or outgoing callers.

SOURCE: Need Caller ID displayed on Nortel StarTalk Flash/M7310

A question: -> does your phone ring? -> what software are you running on the system? If you know this will help a little in giving you more information. There is a Feature that you can dial if your phone rings... when there is a call coming in, dial FEATURE 8 1 1 You can even make this a button rather than dialing this feature code everytime: -> Feature * 3 -> press the button that you want to program -> dial Feature 8 1 1

george peters

• 860 Answers
• Posted on Sep 28, 2009

SOURCE: Program a new Nortel m7310 phone with an existing extension

If the extension was a swap of the old M7310 with a new(ish) M7310 no additional programming should be necessary. However if the phone was replaced with another type of nortel set(M7208, M7324,T7313 etc.) then the phone will default to its base features. To re-program the feature keys press feature *3, the button you wish to program, and the feature code for that button

SOURCE: Norstar m7310 needs rls button pushed after every call

I've seen this many times; Check the Handset cable. It is probably plugged into the Headset connection on the phone.