How do i have music play while a person is on hold
Look on the control box in the phone room for a jack labeled MOH. Attach a compatible receiver to the terminals and set the volume by calling the multi phone and putting you on hold, then adjust the volume on the receiver to a pleasant level.
SOURCE: Panasonic KX-T7731 phone cuts off/mutes on hold music
My guess is that you have a KXT-624 or 824 system.Follow the instuctions here: http://www.onholdplus.com/products/7000series_connect1.html
Then, if you get lucky, when you go to any system phone and press "1" without picking up the handset, the music will play.
If it doesn't and you don't get MOH, you may have to do some programming in system program 111.
Carl
SOURCE: Changing hold music - Panasonic KX-T7433
If it's truly music and not tones, the music comes from a device plugged into the system cabinet. On the side of the system there is a port marked MOH with a cable and a box at the other end. Here's where you find the MOH device and either change the CD or record new messages into it.
Intellitouch has a product called message studio that lets you make your own message on hold messages here:
hahttp://www.onholdplus.com/products/7000series_ms.html
The demo is free, and a licensed product is about $30.
Carl
SOURCE: Panasonic KX-T7730-when receiver on hook plays on hold music
walk up to the phone and without touching anything else, press "1".
No music.
Carl
SOURCE: Transfer calls to voice mail
It depends on what system the 7731 is attached to. If it's a TA system, that you dial either 107 or 115 to get to the Panasonic brand voice mail system, you take a spare button from the left side keys and press PROGRAM the spare button and dial 94+107 or 115 then STORE.
Pick up the handset and drop it back down to end programming. Then label the button VTR. When a call comes in, you press VTR and dial the extension or press the DSS (extension) button. You don't press HOLD or TRANSFER, just the VTR button.
It's all on page 158 of the OM http://www.public.carl.airpost.net/Pana/TA-824/200_TA_OM_07-04%5B1%5D.pdf
If you are not using a TA series system, the instructions may be different.
Carl
SOURCE: Panasonic KX-T7731 headset mode? Could someone
It's automatic. Press the SP Phone button.
My headset is a TCA-60 and it works in all systems on all Panasonic phones.
Carl
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