Display only saying hello

Gerson War

• 106 Answers
• Posted on Nov 16, 2008

SOURCE: machine stuck on hello...pressed power & stop to no avail

Hi. The most common culprit for this HELLO message issue is a faulty DVD-RW drive. To make sure that this is the case, you will need to replace the DVD-RW drive with another DVD, DVD-RW, or another spare hard drive in it's place to make sure the unit powers on and gets past the Hello message. Just make sure the replacement is configured correctly via the master/slave jumper on the back. If this does nothing to help, then the fault could reside in the motherboard or hard drive. You can look at this post where I helped out a user with spare parts http://www.fixya.com/support/t1195654-drc8030n_motherboard

SOURCE: unit says hello

This problem is normally caused by a dvd player with a dirty lens that it cannot read or detect a dvd in the player. At the same time if this is a dvd/vcr combo a vcr that will not load or is stuck can cause the problem. These can be checked by taking the screws off the unit and taking a look at the position of the dvd laser lens or the vcr position to see if it is in the fully eject position. The part that holds the laser lens to read the dvds can be moved manually back and forth to dislodge it from a stuck position with the power off. Depending on how long it sat around it could just be stuck. You see when you first turn the power on to the unit initially or try to eject a dvd, it will cycle through and try to read a dvd even though there is not one there on power up. If that assembly that moves the lens to read the dvd cannot move, it will cycle off and turn itself off even though you try to reset it with the power button.
A transistor on the power supply can also cause this problem but without taking signal and voltage measurements it would be difficult to pinpoint the exact one. So try moving the laser lens assembly manually and then turn it back on. Let me know. Good luck.

SOURCE: How do I get to at least watch a DVD or VCR

if after the hello display you open the tray and inserted already the dvd push play and the thing is always with the hello and after reasonable time (one minute) and nothing change the display stil with the hello thing:
use another dvd and the same answer.
your dvd is not read in the memory because the set is not able to do it and the memory is waiting for that data. So your Dvd memory is waiting for the mechanism to send that data and say: hello.
So time to visit a repair place. to amke sure about any estimate.

SOURCE: lcd says hello and does nothing

sounds like the power supply could be going bad or else there is a disc stuck in the player. regardless, either require professional repair.