Im trying to create new apple id but when i verify with verification code i got it says we've run into problem ..about a week now

1. Open iTunes. Make sure that you have the latest version.

2. From the menu bar at the top of your computer screen or at the top of the iTunes window, choose Account > Sign In. Then click Create New Apple ID

3.Read and agree to the Terms and Conditions and Apple Privacy Policy.

4.Complete the form to create your new Apple ID. The email address you provide will be your new Apple ID. The form also includes security questions for your protection, and asks for an optional rescue email address. We recommend providing a rescue email address.

5.After you've filled out the form, click Continue.
If you see a message that says that the email address you entered is already associated with an Apple ID, follow these instructions to use an existing Apple ID instead.

6.Enter your credit card and billing information, then click Continue. We'll charge you only when you make a purchase. You can change or remove your payment details later.

7.Check your email for a verification email from Apple and follow the steps to verify your email address.
After you verify your email address, you can sign in to the iTunes Store and other Apple services such as iCloud with your new Apple ID.

If you are protecting your Apple ID with two-step verification but would like to turn it off, you can follow these steps:

1. Go to My Apple ID (appleid.apple.com), select "Manage your Apple ID," and then sign in.
2. Select the "Password and Security" tab.
3. Click "Turn off two-step verification."
4. Choose new security questions, verify your birth date, and provide a rescue email address (optional but recommended).
5. Click Save.

Note: Be sure to memorize your new security questions and answers. They will sometimes be required to verify your identity.
You will receive an email confirming that you've turned off two-step verification for your Apple ID.

This is most likely your Apple ID asking you to verify your account.

When you create a new Apple ID or make certain changes to your account, Apple will require you to sign in by following the link in a verification email. This is to help protect your identity and keep your account secure. Some Apple services, such as FaceTime and GameCenter, require email validation. Frequently asked questions about Apple ID

Changing your password for your Apple ID if you know it is easy:

Follow these steps to change your Apple ID password.

1. Go to My Apple ID (appleid.apple.com).
2. Click "Manage your Apple ID" and sign in.
3. If you have two-step verification turned on, you'll be asked to send a verification code to the trusted device associated with your Apple ID. If you're unable to receive messages at your trusted device, follow the guidelines for what to do if you can't sign in with two-step verification.
4. Click "Password and Security".
5. In the "Choose a new password" section, click Change Password.
6. Enter your old password, then enter a new password and confirm the new password. Click Save when done.

The next time you use an Apple feature or service that uses Apple ID, you'll be asked to sign in with your new Apple ID password.

If you don't know what your password is currently, you'll need to know which situation applies to you:

If you know the answers to your security questions

1. Go to My Apple ID (appleid.apple.com).
2. Click "Reset your password."
3. Enter your Apple ID and click Next.
4. Select "Answer security questions" as your authentication method. Click Next.
5. Select the birth date associated with your Apple ID, then click Next to begin answering your security questions.
6. After answering your security questions, you will be asked to enter and confirm your new password. Click Reset Password when done.

If you have access to the email addresses associated with your Apple ID

1. Go to My Apple ID (appleid.apple.com).
2. Click "Reset your password."
3. Enter your Apple ID and click Next.
4. Select "Email authentication" as your authentication method. Click Next.
5. Apple will send a message to the primary email address or verified rescue email address associated with your Apple ID. Open the message and click "Reset Apple ID password".
6. When the My Apple ID page opens, enter and confirm your new password, then click Reset Password.

If you have two-step verification turned on

1. Go to My Apple ID (appleid.apple.com).
2. Click "Reset your password."
3. Enter your Apple ID and click Next.
4. Verify your identity: Enter the Recovery Key you were provided when setting up two-step verification, then choose a trusted device that will receive the verification code from Apple.
5. After entering the verification code, create your new password and click Reset Password.

If you don't have your Recovery Key or are unable to receive messages at your trusted device, follow the instructions for what to do if you can't sign in with two-step verification.

If you don't have access to the email on file and/or don't know your security answers and/or don't have the device or code associated with two-step verification, please call AppleCare at 800-692-7753.

You will need to verify your identity using two separate pieces of information which will vary depending on your account, but after verifying your identity you will be able to have a password reset email sent to you within 24 hours.

Try these options suggested by apple: If you have access to the email address associated with your Apple ID

1. Go to My Apple ID (appleid.apple.com).
2. Click "Manage your Apple ID", then click "Forgot your password?".
3. Enter your Apple ID and click Next.
4. Select "Email authentication" as your authentication method. Click Next.
5. Apple will send a message to the email address associated with your Apple ID. Open the message and click "Reset Apple ID password".
6. When the My Apple ID page opens, enter and confirm your new password, then click Reset Password.

If you have two-step verification turned on

1. Go to My Apple ID (appleid.apple.com).
2. Click "Manage your Apple ID", then click "Forgot your password?".
3. Enter your Apple ID and click Next.
4. Verify your identity by entering the Recovery Key you were provided when setting up two-step verification.
5. A verification code will be sent to the trusted device associated with your Apple ID. Enter the verification code.
6. Enter and confirm your new password, then click Reset Password.

1. Go to My Apple ID (appleid.apple.com), click "Manage your Apple ID", and sign in.
2. If you have two-step turned on, you'll be asked to send a verification code to the trusted device associated with your Apple ID.
   
3. In the "Apple ID and Primary Email Address section," click Edit.
4. Enter the email address you want to use, then click Save Changes. Apple will send a verification email to that address.
5. Open the email from Apple, then click Verify Now in the email.
6. When the My Apple ID page opens, sign in with your renamed Apple ID.
7. If you have two-step verification turned on, you'll be asked to send a verification code to the trusted device associated with your Apple ID.

After you see a message indicating that verification is complete, remember to update all of the features and services that you use with your Apple ID.

Before you change your Apple ID:

• Sign out of all Apple features and services that you use with your current Apple ID.
• Make sure that the email address you want to use for your Apple ID meets these conditions:
  • The email address is one that you use regularly, because it will be the primary email address for your Apple ID.
  • The email address is not associated with any other Apple ID.
  • The email address is not an iCloud email address, which is already an Apple ID. iCloud email addresses end with @icloud.com, @me.com, or @mac.com.

To change your Apple ID, follow these steps:

1. Go to My Apple ID (appleid.apple.com), click "Manage your Apple ID", and sign in.
2. If you have two-step verification turned on, you'll be asked to send a verification code to the trusted device associated with your Apple ID. If you are unable to receive messages at your trusted device, follow the guidelines for what to do if you can't sign in with two-step verification.
3. In the "Apple ID and Primary Email Address section," click Edit.
4. Enter the email address you want to use, then click Save Changes. Apple will send a verification email to that address.
5. Open the email from Apple, then click Verify Now in the email.
6. When the My Apple ID page opens, sign in with your renamed Apple ID.
7. If you have two-step verification turned on, you'll be asked to send a verification code to the trusted device associated with your Apple ID.

After you see a message indicating that verification is complete, remember to update all of the features and services that you use with your Apple ID.
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