Do I have to download a program for it work on my computer?
SOURCE: SimpleTech PininFarina external hard drive - site to download drivers
the hard drive you have is plug n play.
if windows does not recognize it, you may have to uninstall the hard drive.
right click your computer. click properties.
click on the "Hardware" tab. Click on "Device Manager".
open the category of "Disk Drives".
If you see your drive with a yellow exclamation point or a red "X", continue. If it does not, either it was dropped or its a faulty drive.
Right click your drive and click "Unistall". Click OK.
Now, unplug the drive and plug it in again.
it will install by itself.
Go to my computer and check that its there. If its not, you may have a bad drive. either send it for a new one (if still in warranty) or replace it.
SOURCE: Computer doesn't detect
I took my external to Best Buy and asked them to look at it. They said that either the hard drive itself is going bad or the mechanism inside that runs it is going bad. Solution...they can retrieve your info at a price. If it's the mechanism, they said they can put it an external drive hub and it can still be used.
Check with Best Buy or another electronic store that has computer or tech support on site.
SOURCE: simpletech 250GB STORAGE S
try plugging your HD into another desktop/laptop to see if your HD is functioning well on a different computer. Could be the USB cable problem.
SOURCE: computer does not recognize simpletech
I have a simpletech external drive that was working, but after i disconnect it unproperlly, i was getting the message <usb not recongnize>. I called simpletech, but customer service is ****, and anyway the drive inside is a hitahi, i have another simpletech and the drive inside is a western digital, whatever...
They told be to go to best buy to make a recover, so i called and they told me it s 250$, and if they cant do it, they will send it to a labotory witch cost 1700$, crazy ******* hein?
I red about getting drivers, putting the hdd in a fridge and much more stupid thing, BUT THE SOLUTION IS SIMPLE, OPEN THE CASE, UNDER THE ALLUMINIUM STICKER THERE IS 2 SCREWS, REMOVE THEM, OPEN THE CASE, TAKE THE HDD INSIDE OUT AND REMOVE THE ADAPTER CONNECTED TO THE HDD(WHERE YOU CONNECT THE USB CABLE) CAUSE THIS IS THE PART CAUSING THE PROBLEM, THE HARD DRIVE IS OK AND YOU DIDN T LOOSE NOTHING. So now what you can do is just buy a new case for laptop hard drive (with a new usb adapter included), or buy another simpleshit hdd and switch the adapter part or just buy an adapter to make your hdd an usb hdd and Voila, and after that i suggest you buy yourself a better hdd than simpleShit and make a new backup.
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