FIXYA is not a university or government institution.
FIXYA answers are free, but often because of the distance from the United States or England, there is only internet search using Google.com available to answer a question from students in South Africa. Part of an education is learning to search the internet for answers to research questions.
It is unclear if you forgot your student number for a university in South Africa such as UNISA.
If that is so, please try the menu for forgot student number on the web site for UNISA.
https://www.unisa.ac.za/sites/myunisa/default/
https://www.unisa.ac.za/sites/myunisa/default
Regards.
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