SOURCE: how to turn ringer on KXDT343
Turning on the ringer depends on why the phone isn't ringing. If the phone ringer volume is set to off or low, press the Up arrow several times when the phone is either on hook or the phone is ringing. Stop pressing the volume up button when the tone is loud enough for you.
If the phone is in Do Not Disturb mode or Call Forwarding, then pick up the handset. Then press * 7 1. Press 0 to select all calls (intercom and outside) then press 0 to Cancel the DND mode or all call forwarding. Hang up after you hear the tone.
This is shown in the Quick Reference Guide which is available from Panasonic on the product page: https://www.panasonic.com/nz/support/product-archives/product-archives-business/unified-communications/business-phones/kx-dt343.html . The direct link to the guide is currently https://www.panasonic.com/content/dam/Panasonic/support_manual/Telephone_Equipment/English/KX-DT343_KX-DT346_Quick_Reference_Guide.pdf .
I hope this helps. If the phone still doesn't ring, check if there is a problem with the PBX system settings for that particular phone. (On some PBX systems, moving a phone to a different jack could require reprogramming.)
Cindy Wells
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