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LAURENCE defrance Posted on Aug 29, 2018
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Panasonic KX-T7736 phone. 2 line system. 1 line is functioning correctly. the other line does not produce dial tone; when selected, I get a busy signal. This is not a new installation.

Both lines were functioning previously. Do not no what happened or what to do. Guessing a program has been inadvertently modified.

1 Answer

Tesfay

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  • Expert 258 Answers
  • Posted on Nov 22, 2022
Tesfay
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If you have a Panasonic KX-T7736 phone with one line not producing dial tone, there are a few possible causes. The first possibility is that the phone line itself is the problem.

If you have another phone in the house, try plugging it into the same phone line and see if you get a dial tone. If you do, then the problem is with the KX-T7736 and not the phone line.

The second possibility is that the problem is with the phone's internal wiring. To check this, unplug the phone from the wall jack and plug it into a different jack. If you get a dial tone, then the problem is with the first jack and not the phone.

The third possibility is that the problem is with the phone itself. If you've tried the other two solutions and you still don't have a dial tone, then the problem is most likely with the KX-T7736 and you'll need to contact Panasonic for assistance.
I hope this helps!

5 Related Answers

Anonymous

  • 12 Answers
  • Posted on Jan 05, 2009

SOURCE: i have no dial tone on one line. call my number and it rings

IT IS DUE TO NETWORK FAILURE OF THAT LINE

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c3hansen

  • 4 Answers
  • Posted on Aug 14, 2009

SOURCE: 2 line phone rca 25205re1 only 1 line works not the rollover line

Most likely the problem is the cord from the wall to the phone. There are two types of cords and they look almost identical. Look closely at the connector. A single-line cord will have only two gold pin at each end. A two-line cord will have four gold pins at each end.

You need a two-line cord to get both lines from the wall to your phone. Since you have had the problem with several phones, that is the most likely cause.

Anonymous

  • 1 Answer
  • Posted on Oct 20, 2009

SOURCE: no ring tone for one phone line

Same problem as above

cnavarro

Carl Navarro

  • 2460 Answers
  • Posted on Nov 22, 2009

SOURCE: can not get kx-t7885 to get a dial tone

How are you trying to get an outside line? By dialing 9? If the host system happens to be a TA series, you have to tell it how many lines you have, or that you don't have lines that have hardware ports but no dial tone, since systems select outside lines from the top down.

From System programming, program 400 defines connected lines.

Carl

Anonymous

  • 142 Answers
  • Posted on Sep 01, 2010

SOURCE: the tel 1 and 2

When the tel light blinks this indicates that the line is in use. To trouble shoot this issue you will need to connect a phone directly to the tel 1 port of your modem. If you have dial tone when directly connect that means that there is an issue with the internal wiring of the home. If you still do not have any dial tone with the phone directly connect than there is an issue with the modem and it needs to be replaced.

I hope that information above has helped is some way.
If possible please rate this solution.

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I was cleaning my phone and I pressed on something and now there is music playing that i can not stop,I don't know how to stop the music,my phone is panasonic KX-T7730

Here are two methods to turn off background music, one of these should work depending on which Panasonic phone system your phone is connected to.

1) With phone idle, press the 1 key on the dial pad (turns off background music when it is on and turns on background music when it is off).


2) With phone idle, press intercom button then dial *751 on the dial pad followed by 0 on the dial pad to turn off background music(confirmation tone will be heard) and end by lifting handset and replacing in cradle. To turn background music on, press intercom button then dial *751 on the dial pad followed by 1 or 2 on the dial pad to select the background music source(confirmation tone will be heard) and end by lifting handset and replacing in cradle.
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Line connection

try this;

press sp-phone enter *71029, then enter the outside number, then #, you will hear a tone that means call forwarding is activated.
to cancel press sp-phone *7100# or simply dial 790 for extension data clear


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I have attached this cordless to KX-TA824 supporting 2 incoming lines. How can I select which line (CO 1 or CO 2) to call from?

If you start with intercom dial tone, press 81 or 82. If you dial 9 you'll get line 2 before line 1 in normal programming, and if you dial a line that's busy with 8x access codes, you'll get a busy, even if the other line is free.

Of course, you could also RTFM and program the system to function with your TA-824 http://public.carl.airpost.net/Pana/TA-824/UG_TA_0823%5B1%5D.pdf
Starting on page 15 or so of the pdf, after you set up the keys, you'd press the > and 1 or 2 to get to lines 1 or 2 :-)

Carl
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Panasonic KX-T7433

These phones are digital proprietary telephones which means that they only work on panasonic telephone systems and not on normal analog lines. If you have a panasonic system the correct way is to plug the line into the " To Main Unit ", the handset into " Handset/Headset" and a normal analog phone into " To Tel ". If the wiring on the line jack was not done digitally the phone will also not work
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Can not get kx-t7885 to get a dial tone. The phone is paired with it's base, and will get the panasonic dial tone but not an outside line.

How are you trying to get an outside line? By dialing 9? If the host system happens to be a TA series, you have to tell it how many lines you have, or that you don't have lines that have hardware ports but no dial tone, since systems select outside lines from the top down.

From System programming, program 400 defines connected lines.

Carl
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On the Panasonic KX-TDA 50 we are using, there is no dial tone all of a sudden on line 1. It has been working fine thus far. No setup or wiring has been touched by anyone. How do i fix this problem?

Simple enough. On the cabinet, there are at least 8 modular jacks. One is marked LCOT 1-4 and the other is marked DHLC 1-4. Swap the moduler plugs for LCOT 1 and 2. If the No Dial Tone moves to line 2, it's a telco issue (most likely). If it stays on line 1, it's a system issue.

I'm betting on the former.

Carl
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Need to change phone back to tone dialing

Here's what the manual says: Changing the Dial Mode (Tone or Pulse Dialing) (HS1 only) Your phone can communicate with the telephone network in two different ways: tone dialing or pulse dialing. These days, most phone networks use a method called tone dialing, so your phone comes programmed for tone dialing. If your phone company uses pulse dialing, you need to change your phone's dial mode. If you don't get a dial tone or can't connect to the telephone network, follow the steps below to modify your phone?s settings: With the phone in standby, press and hold [cid/menu]. Press [vol/ / ] to move the pointer to select DIAL. Press [select/channel] to set the phone to pulse dialing. Press [end]. Return the handset to the base. The handset communicates the new setting to the base, and the base activates the setting on any other handsets. Hope this helps out. K
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Panasonic KX-FM220 fax machine does have a dial tone

I would double check your phone cord. There is usually 2 jacks in the back of the fax machine. 1 is for Line, and 1 is for phone.
Your phone cord should be hooked up in the LINE jack that goes to the wall.
I would also double check your phone cord on another phone to make sure the cord is good.
If you look at the clear connector that you plug into your wall and fax machine, does it have 4 copper/gold color wires contacts imbedded in the clear plastic connector?

Another thing to try, if you fax machine has a Line and a Phone connector, try plugging in a phone in the PHONE connector. Then hook up another phone cord going from the LINE to the WALL jack.
If you get a dial tone on your Phone, then you know you have it connected correctly. If no dial tone, then I would go back to the phone cord.
check those things and get back to me and I will see if I can help you with more suggestions.
Good luck.
Mac =)
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