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Holiday Inn Express Info Posted on Aug 27, 2018
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How do I program wake up calls for guests?

We have a new console Mitel SuperConsole 1000 and we can not program wake up calls. How would I set up programming wake ups from the console?

  • Hitesh Patel
    Hitesh Patel Apr 14, 2021

    TO SET WAKE UP CALLS ON MITEL SUPERCONSOLE 1000:
    Press FUNCTION key,
    Press F5,
    type room number,
    Press F3,
    Press F2, type time you want to set,
    Press F2
    (now on screen: you can see room number & wake up time. Means you did set wake up call successfully),
    Press F1 KEY TO EXIT.
    =========================================
    TO MAKE SURE THE ALARM HASS BEEN SET or NOT?
    Press FUNCTION key,
    Press F5, enter room number,
    F3
    NOW you can see room number & wake up time.
    Press F1
    =========================================
    TO CHANGE THE TIME FOR SAME ROOM:
    Press FUNCTION key,
    Press F5,
    type room number,
    Press F3,
    Press F2,
    type NEW TIME you want to set,
    Press F2
    (now on screen: you can see room number & wake up time. Means you did set wake up call successfully),
    Press F1 KEY TO EXIT.
    =========================================
    TO CLEAR (REMOVE) WAKE UP CALL:
    Press FUNCTION key,
    Press F5,
    type room number,
    Press F3,
    Press F7
    Now on screen you will see Wk-Up1 = None That means alarm has been removed,
    Press F1 to exit.

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Terry

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  • Mitel Master 11,377 Answers
  • Posted on Aug 27, 2018
Terry
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2 Related Answers

Anonymous

  • 192 Answers
  • Posted on Mar 24, 2009

SOURCE: Mitel superconsole 1000

Yes, there are things you can do to clear the locked out phone.
~ The locked means something is wrong with the phone -or- wiring to the room from the Mitel system...

Locked out is like leaving your phone off hook too long, you get that irratating beeping noise, then when the beeping stops, the phone is locked out to save power going to the set.

Ok ~ the first thing I would try, go to the set and play with it, hang everything up and test to see if you can get dial tone... the next thing is change out the telephone set, and test.

If you changed out the telephone set, and there is still a trouble, there maybe a wiring issue, in which case you will require a cable tech to test connectivity...

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Anonymous

  • 1 Answer
  • Posted on Feb 16, 2011

SOURCE: Mitel superconsole 1000

We have the same problem at our hotel.
You can't fix it at the console, you need to go to the room and unplug the guest's phone from the wall for 10 seconds... reconnect and it is fixed.

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Mitel Superconsole 1000 switchboard in a hotel. Shows 1 call waiting and the phone is ringing. Unfortunately, that is not a "real" and if you press the answer key there is no way to answer this...

Do you know if this is on an SX2000 or SX200? If it's on an SX2000, it is a software glitch and requires upgrade to the latest software. As a work-around, you can de-program and re-program the console. It should clear the problem for a while.
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Mitel superconsole 1000

Yes, there are things you can do to clear the locked out phone.
~ The locked means something is wrong with the phone -or- wiring to the room from the Mitel system...

Locked out is like leaving your phone off hook too long, you get that irratating beeping noise, then when the beeping stops, the phone is locked out to save power going to the set.

Ok ~ the first thing I would try, go to the set and play with it, hang everything up and test to see if you can get dial tone... the next thing is change out the telephone set, and test.

If you changed out the telephone set, and there is still a trouble, there maybe a wiring issue, in which case you will require a cable tech to test connectivity...

12helpful
4answers

Mitel superconsole 1000

We have the same problem at our hotel.
You can't fix it at the console, you need to go to the room and unplug the guest's phone from the wall for 10 seconds... reconnect and it is fixed.
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