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Posted on Aug 21, 2018
Answered by a Fixya Expert

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LG DLE5977W dryer displays Clean Filter and hums without turning drum when Start button is pushed

Our LG DLE5977W dryer displays Clean Filter when turned on even though filter is clean. When Start button is pushed it hums as if the drive motor can't turn the drum, though the drum spins freely by hand. Is this a clear case of a failed drive motor or are there other things I should check before spending money on a new motor? Update: I found the service manual in a post here and downloaded it. It explained how to put the dryer in diagnostic mode, as follows: 1. Start with dryer plugged in and completely off (display dark). 2. Press "POWER" while pressing "MORE TIME" and "LESS TIME" simultaneously. 3. Press "START/PAUSE" to cycle through tests, in this order: a. Electric control & temp sensor b. Motor c. Motor + heating element 1 (or gas heat, depending on model) d. Motor + both heating elements e. End test When I got to the motor test the drum turned and everything was fine. When I exited the test the dryer worked normally and the display indicated no problems. As a software guy I suspect LG's software has a bug that makes it lose it's mind. There are more tests, btw, that would be useful in finding a real hardware problem but the part posted here got me past my problem.

1 Answer

robert

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  • LG Master 2,548 Answers
  • Posted on Aug 22, 2018
robert
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Joined: Jan 12, 2010
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I would guess a broken drive belt. Just take top off and check. Two screws on back, pull top back about 2 inches, left off. Belt should be around drum. If belt is loose or gone, it's broken.

Testimonial: "It was the drive motor clutch. The part that holds the springs in place broke, leaving the clutch inoperable. Unfortunately the solution was a new motor, but it was only $100 on Amazon plus 90 minutes of my labor."

5 Related Answers

Anonymous

  • 1430 Answers
  • Posted on Mar 31, 2010

SOURCE: LG DLE5977W electric dryer hums when attempting to restart

This is usually the motor but not always. Remove the belt. Check for obstructions in the blower fan housing. Manually rotate the shaft of the motor.
If the motor is very stiff, or impossible to rotate manually, and the blower fan housing is clear, you need to replace the motor. If the motor rotates freely, run the motor momentarily with the belt removed and the blower in place. If the motor runs fine with the belt removed, there may be a problem with the idler pulley or the clothes drum. Try to rotate the drum by hand. If it is very difficult to move, correct any problem with the rollers, pulley, rear bearing, then reassemble the dryer and try it again. If the motor hums but doesn't rotate on its own even with the belt removed--yet you can turn it freely by hand--you usually need to replace the motor or the motor start capacitor. You can also enter your model # for diagrams and illustrations at www.appliancehelponline.com

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Anonymous

  • 1 Answer
  • Posted on May 06, 2007

SOURCE: Dryer won't work, Check Filter light is on

I had exactly the same problem with my newish LG dryer. I deduced that the dryer's computer essentially needed to be rebooted. I pulled the plug for a minute or so, then plugged it back in. It works perfectly now.

douglas smith

  • 1462 Answers
  • Posted on May 23, 2007

SOURCE: The Drum on my LG DLE2512W Dryer will not turn

no problem with motor or control board. fault is with the motor capacitor only. this is often attached to the motor or near it. the value of the capacitor will be printed on it (usually about 8uf) and you should be able to source from an electrical spares shop

Anonymous

  • 574 Answers
  • Posted on Sep 03, 2009

SOURCE: dryer drum will not spin when you push start button.

can you hear the motor running? if so its probably a broke belt

Testimonial: "Thanks so much roberta3fan. "

Anonymous

  • 1 Answer
  • Posted on Sep 11, 2009

SOURCE: Lint Filter Light comes on and cycle is interupted

I just found that the filter itself was not allowing airflow- I tested by blowing through it with my mouth- no airflow. I cleaned it with a high pressure air hose and noticed that the flow is much better now. I cleaned it by hand several times, and washing in water (which may have made theproblem).

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Related Questions:

2helpful
1answer

My lg tromm dle5977w dryer check filter light stays on and drum wont turn just makes humming noise

If the drum will not rotate then the drive belt is broken and should be replaced
May 26, 2014 • Dryers
6helpful
1answer

Dryer makes loud humming noise but drum doesn't turn when I push start.

Check to see if the drum will turn by hand. If so, leave the door open but push the light switch button down and start the unit. Once you hear the humming sound, manually turn the drum with your hand to start. If the drum turns normally, you have a bad motor and needs to be replaced. If the drum does not turn, something is jamming the motor and needs to be disassembled and inspected.
Good luck
4helpful
1answer

LG DLE5977W electric dryer hums when attempting to restart

This is usually the motor but not always. Remove the belt. Check for obstructions in the blower fan housing. Manually rotate the shaft of the motor.
If the motor is very stiff, or impossible to rotate manually, and the blower fan housing is clear, you need to replace the motor. If the motor rotates freely, run the motor momentarily with the belt removed and the blower in place. If the motor runs fine with the belt removed, there may be a problem with the idler pulley or the clothes drum. Try to rotate the drum by hand. If it is very difficult to move, correct any problem with the rollers, pulley, rear bearing, then reassemble the dryer and try it again. If the motor hums but doesn't rotate on its own even with the belt removed--yet you can turn it freely by hand--you usually need to replace the motor or the motor start capacitor. You can also enter your model # for diagrams and illustrations at www.appliancehelponline.com
0helpful
1answer

Dryer drum does not turn

look on The back of the dryer. If their isn't a removeable back panel then lay dryer down and look inside for the belt or pulleys. One or both are probably bad.
Jan 01, 2010 • LG Dryers
1helpful
2answers

The drum makes a humming noise when it rotates i beieve it may have dirt around it how do i access it to clean it out

Interesting question.

Humming may be from the motor or incidental belt noise. There is a felt bearing on the drum where it rides on the front panel and this felt bearing can get dirty. I'm not convinced it would make a humming sound.

Tell me, what tune is it humming?

Kidding, sorry.

If you want to open your machine, generally speaking, dryer tops are held down with spring clips. To remove, pop the top by prying it up. Be careful you don't damage the finish. Front panels are generally held in place with spring clips and/or screws or tabs. Take appropriate action and remove the front. Be cautions of the door switch wires. The drum will come free and fall to the floor. Do what ever maintenance you feel needs to be done and reassemble. You may want to replace the belt while you are inside. I recommend you take pictures before you take the drum out of the cabinet paying particular attention to how the belt is driven through the tensioner on the floor and around the motor pulley. A cell phone with camera is particularly useful for this purpose.

Find replacement belts at a FixYa.com advertiser, local applliance parts place, LG website or www.repairclinic.com

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1helpful
1answer

LG DLE5977W dryer has stopped and developed a motor hum. How can I fix it?

I am assuming that the hum indicates the motor is running but the drum is not turning.  Possibly a broken drum belt however the check filter warning is indicating low air flow so the blower wheel could be broken at the connection to the motor shaft.
0helpful
1answer

ELECTRIC XL LOAD CAP DLE5977W

You gave me the best info to let my repair man know the problem. I cannot get to the belt and have been told it is a pretty big job and my dryer is still under warranty..so they are fixing it for me this week. Thank you for the information, it was helpful.
May 02, 2009 • LG Dryers
7helpful
3answers

When start button is pushed, hums but does not run. Drum does not turn. Belt is okay

It sounds like it is the motor or a stuck/obstructed blower wheel. You can start by opening the door, push the door switch in, hit the start button & see if you can turn the drum clockwise by hand. This might get it going. if the drum does not move by hand then the problem is probably within the blower. post your findings for a follow up
May 01, 2009 • Dryers
1helpful
1answer

The Drum on my LG DLE2512W Dryer will not turn

no problem with motor or control board. fault is with the motor capacitor only. this is often attached to the motor or near it. the value of the capacitor will be printed on it (usually about 8uf) and you should be able to source from an electrical spares shop
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