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Nancy Dammacco Posted on Aug 10, 2018
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My TRU9485 cordless phone is showing an E4 message after power was restored after an outage. Obviously not working.

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Cindy Wells

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  • Lands Phones Master 6,688 Answers
  • Posted on Aug 10, 2018
Cindy  Wells
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Unfortunately, the E4 error is an internal hardware failure. You can try to reset the unit by unplugging the base station's power supply. Remove the phone line cord from the base. Finally remove the batteries from all of the handsets. Wait at least 15 minutes before you reconnect the power, batteries and telephone cable. Place one handset on the base. Wait one minute and check if the phone works.

If you see a message about searching for the base or out of range, then the problem is probably with the transmitter/receiver in the base. In any case, if the TRU9485 is still under warranty (one year), contact Uniden. Otherwise, replace the cordless phone system.

I hope this helps.

Cindy Wells

1 Related Answer

Anonymous

  • 16 Answers
  • Posted on Feb 15, 2009

SOURCE: E4 trouble condition comes up on screen after power up

Error #4, You probably need to reset the phone by unplugging the main unit from the power source then plugging it back in abd re registering the handsets by setting them in the main cradle for about 10 seconds each. if this doesn't work try the manual if you have it still and see what E4 error means. Good Luck. Sometimes with electronics all you need to do when they wont work is unplug then and plug them back in while holding the power button on. This is amazing trick that no one wants anyone to know about. it works great on VCR's and DVD players.

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Related Questions:

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How do I turn the answering systyen on & off

You can do this from the base or the handset with the unit in standby mode (not being used for a call or access other menus).

From the base press the Answering Machine On button (at the bottom right of the keypad on the base).

From the handset, press the message softkey (this is the right softkey). Remote Answering Machine Operation will show up on the screen and the unit will announce the time and number of messages (new and old). Press 9 during the announcement. You will hear Answering System is On and the current greeting.

The owner's guide is available here: http://www.uniden.com/products/productdetail.cfm?product=TRU9485 . See page 57.

I hope this helps.

Cindy Wells
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I have the same problem. Want to buy a new one, but would like to know if this can be fixed.
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Error #4, You probably need to reset the phone by unplugging the main unit from the power source then plugging it back in abd re registering the handsets by setting them in the main cradle for about 10 seconds each. if this doesn't work try the manual if you have it still and see what E4 error means. Good Luck. Sometimes with electronics all you need to do when they wont work is unplug then and plug them back in while holding the power button on. This is amazing trick that no one wants anyone to know about. it works great on VCR's and DVD players.
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E4 IS AN ERROR MESSAGE, THE BASE IS NO LONGER GOING TO WORK, POSSIBLY A POWER OUTAGE COULD OF DAMAGED THE BASE.
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Exact same problem. E4, sent uniden an email thru their website though I doubt Ill hear any response. Very disappointed as the 9485 was working great until all of a sudden E4 showed up.
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