Our Hoover HSXS 5085 side-by-side stopped making icecubes and freezer temp rose to only - 5 deg C. Fridge side temp okay. Switched off & left doors open 2 days but that didn't help. Any suggestions?

Hi,

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heatman101
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fresh food tempt should be 38 deg ( this is good ) and 40 is close . as it will be 5 deg up and down freezer thempt should be around 5 to 15 deg or ice mker will not work . make sure the coils ore clean and fans are working or these tempt can not be obtained . mm feed back pls

when you open the freezer door do you hear the fan blowing,also is there any like snow or frost on the freezer wall inside the freezer,touch it and make sure or was the door left open?is there frozen water droplets on the food packages and on the racks,let me know what you find and send the model number,open the fridge door and look on the left side wall near the ceiling

The fridge gets its cold air from the freezer through a vent(damper) between the freezer and fridge.The fan in the freezer blows air through it. There is a flap you adjust with the fridge temp. control. Make sure it's opening and closing when you adjust the fridge temp .
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If the evaporator coils behind the back panel of the freezer are icing up because of auto defrost failure that will stop the circulation of cold air and eventually affect the freezer too.

Is the fan that moves the air from the freezer to fridge running If there is a switch in cabinet somewhere the freezer door would contract it, with door open push in switch hear the fan both are good. Don't hear fan check evaporator or freezer fan and that switch it may be a duel switch open light closed fan run. Tricky there are light switches, when out light on or when switch is in its lights out

you may have a big problem not sopose have the door open so long better you call service

An hour aint enough. Turn off fridge, use blow drier, thers a huge ice cube behind that sheetmetal wall back of freezer inside wall, it takes 48 hours at 75 degrees to let it do itself. Listen for inside motor, its obvious. If so, you hve a defrost problem.

replace the fan as quickly as possible it may be shorting and causing damage to your control board,

The sensor on that unit is probably near the door. This happens a lot on Walk in coolers/freezers also. As long as the temp goes back down in a few minutes, the unit is ok.