It got the thread caught up underneath and I dad to cut it free now the needle wont raise
SOURCE: Thread getting caught underneath
you need to replace your shukle that holds the tread bobbing below.it is either slack or broken . if it is slack then you tighten the little screw that holds a cover that gives the thread tension .if its broken then replace it.once the thread is slack below it will cause your thread to bundle up.
SOURCE: Automatic Threading not working
if you damp the end of the thread this seems to cure this
Jan
Leighton buzzard
SOURCE: Needle thread getting caught in bobbin are on Brother Cs-100
I don't know if this is any help, but I would suggest taking it in to a repair store. So here is a way to find places that repair brothers machines. The place near me has done a great job both times I've gone in. Also they usually don't charge for labor, just parts. If they charge for labor it probably won't be much.
http://www.brother-usa.com/service/
SOURCE: I can't raise the bobbin thread. The needle raises before the bobbin thread can 'catch'
readjust the hook to just grab the thread loop as the needle raises it will take a few tries to get the exact setting for the hook (maybe you will see a mark on the hook shaft to show you where the hook's set screw was located before it slipped)
SOURCE: NEEDLE KEEPS COMING UNTHREADED WILL NOT CATCH IN FABRIC
Make sure you are threading the machine correctly and it has the proper tension. Also check the bobbin the thread has to go thru the little lash
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