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Latisha Butler Posted on Apr 16, 2018
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I have windows 7 computer and my computer will not recognize my acomdata external drive and I have stuff on it that I want off.

1 Answer

Joseph Wright

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  • Acomdata Master 1,729 Answers
  • Posted on Apr 17, 2018
Joseph Wright
Acomdata Master
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Try using a different USB port. Try pressing F5 to refresh the components list from within Explore. You can also hard-wire it in if your computer is a Desktop model.

5 Related Answers

Anonymous

  • 3 Answers
  • Posted on Apr 21, 2009

SOURCE: acomdata external harddrive is not recognize on vista

I had a similar issue with windows 2008 and windows 7. the drive lost all its info and had to be reinitialized under both of those O.S.'s..
You can try that as long as it doesn't have any data you need.. Once you do that the drive will work and you can start using it. The file system under vista and above is slightly different than xp.

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Anonymous

  • 10 Answers
  • Posted on Jun 17, 2009

SOURCE: my computer no longer recognizes my acomdata

is it set up by usb or serial port. if usb try unpluggung it and restarting computer then plug it in. you might want to go to manufacturs website and see if they are updates for the drivers

Crankstart

Chris

  • 696 Answers
  • Posted on Jul 08, 2009

SOURCE: flashing red/blue acomdata 1 terrabyte external

Hi,

This generally means you have a hardware failure in the drive or enclosure. The simplest way to test which is to have a hardware tech move the drive into a new enclosure and see if it works.

This will void your warranty if you do it, so, if the drive is under warranty and there are no files you consider valuable on the drive, call the manufacturer for warranty support.

If you value the data more than the drive is worth then take it to your local hardware vendor and ask them to test the hard drive in a new enclosure. Good odds it will work this way but if not you may need the help of a data recovery specialist.

In North America I use Armor-IT, if you are in a different region and the new enclosure fails to garner results, comment back with your region(Country, State, City) and I will supply you with the closest reputable facility.

Chris

Anonymous

  • 109 Answers
  • Posted on Feb 06, 2010

SOURCE: Acomdata HD120U2FE-72 120 GB external Hard Drive

OK, 2 things to check. First and foremost, when you plug it into the PC does it make that nifty noise to let you know it sees a new piece of hardware?

Second, if it does, you probably need to initialize the disk. Hit the windows button, right click on computer, and select manage. Under the storage category highlight Disk management. If you see the drive there, you can right click and select initialize, or format. From there the system should see the drive.

Anonymous

  • 3153 Answers
  • Posted on Mar 13, 2010

SOURCE: the computer not recognize the disk

One or more of the hints below will probably sort out most USB problems with most USB portable / external hard drives and OTHER devices (though not always)

A few things to check but assumes
USB and Windows for other interfaces / operating systems (mac/ Linux) similar steps may be adapted to suit.

1. Ensure it is connected directly to the computer to a
USB 2.0 port not a USB 1.0 port as this can have effects on performance and reliability

2. Use only the cables that came with it NOT one that fits that may have been lying around or is longer. Not all
USB cables are equal even though they should be)

3. Do not connect through an external
USB HUB unless that hub is USB 2.0 AND has its own power supply.

4. Use ONLY the power supply that came with it if it has an external power supply Don’t use any other unless you know it has both the same voltage and current rating e.g. 12V 500mA anything rated below that would not work properly.

5. Always use the same port for connecting your devices. Some devices do not like being switched about. If switched they may want to install software / drivers again. This can be especially true if you move a HUB to another port


6. For FLASH DRIVES you should ensure that the device is set for "quick removal" using the drive control panel properties or use the
USB "Safely Remove Hardware" option. If you don’t do this there is a very strong chance that any files you transfer may not be there when you plug into another computer.


7. It is possible to remove drives from the enclosures in most cases and connect directly inside a PC to fully check it.
You should also do this to check the drives connections are not bad inside the enclosure.


8. If none of the above steps help look at updating the drivers from the manufacturers web site in the support section.

9. If you checked and fixed anything there and still have issues then check your hardware from CONTROL PANEL / SYSTEM / HARDWARE.
Any exclamation marks by hardware need fixing before you investigate any further


10. Ensure that you have set removable drives for "quick removal" or that you use the "Safely Remove Hardware" option often shown on the lower toolbar. It is possible that files my not be fully written to external devices before they are removed. This corrupts the file itself and even on occasion the drive.
SPECIAL NOTES
USB flash drives can fail for no apparent reason.
Sandisk Cruzers are especially bad for this.

USB hard drives should be treated with extreme care.
This is a real hard drive ! And knocks and bumps can quite literally kill them.

Note that if you hear a drive clicking or pinging this could be the worst thing you would hear.
Known as "The Click of Death"

Hope this gives you the information you need

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Related Questions:

0helpful
2answers

I have a hp windows 7 computer and it won't recognize my acomdata and I stuff on it that I want off.

MS does support w7, all updates are there and all drivers are at ms, now, need proof? have it. ask.
acomdata (what is that?) first off no PC stated, why post a PC question and fail to disclose that key fact, 36 years of PC, we cant guess them sorry.
my guess is acomdata is an " external HDD, drive.

my second guess is the USB port is dead on the unstated PC.

did you try all USB ports on the PC, did you try the ACOMdata?

on any other PC to see if ACOM is happy and good?
easy stuff no?

no ACMO model stated, some need a external power pack to work
for sure the 3.5" large once (they need huge startup currents to run)




see this ACOM, it must have power pack PP or will be dead.
some smaller external drives, will run with no power pack
on a real PC, desktop power pack free, but not on old laptops
with weak USB ports 100mA, a fact of life.
so aqain what PC< what ACOM, answer that set of facts and answers are 10x more easy and accurate.

acom1-5jn0n0qwuoy1u352qq2gz1hd-3-0.jpg Power pack to wall AC = PP
0helpful
1answer

What is the model number (and Windows 7 driver) for Acomdata external hard drive serial number AC07111300220

  • 1Connect the Acomdata external hard drive to your computer through the USB cable that came with the drive.
  • 2 Click the "Start" button on your computer screen and then click on the "Control Panel" tab.
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  • 3 Click on the "System" button and then click on the "Automatic Updates" tab if you are running the classic view. If you are running the standard view, click on the "Performance and Maintenance" button and then click on the "System" tab.


  • Read more: http://www.ehow.com/how_6880582_troubleshoot-acomdata-external-hard-drive.html#ixzz345dOHa31

    got it by just searching and a whole buch of solution came
    0helpful
    1answer

    My bio500ue enigma 500g acomdata hardrive, works just fine on my computer with windows vista, but my new computer with windows 7 doesn't recognize it and gives me messages saying it hasn't installed...

    your windows 7 is trying to use the native driver for usb hard drive, but its having a hard time installing it so thats why you are getting it hasnt installed properly, you may want to install a driver specifically from your HDD manufacturer try to look for the driver on the website. you can also use the driver for vista on 7. hope that helps
    1helpful
    2answers

    Acomdata HD120U2FE-72 120 GB external Hard Drive

    OK, 2 things to check. First and foremost, when you plug it into the PC does it make that nifty noise to let you know it sees a new piece of hardware?

    Second, if it does, you probably need to initialize the disk. Hit the windows button, right click on computer, and select manage. Under the storage category highlight Disk management. If you see the drive there, you can right click and select initialize, or format. From there the system should see the drive.
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    Acomdata 250 external (SATA) hard drive not showing up on desktop

    be safe
    go on line to acomdata web site and down load the driver from there
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    My computer with Windows XP is not recognized my Acomdata extenal hard drive
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    Acomdata external harddrive is not recognize on vista

    I had a similar issue with windows 2008 and windows 7. the drive lost all its info and had to be reinitialized under both of those O.S.'s..
    You can try that as long as it doesn't have any data you need.. Once you do that the drive will work and you can start using it. The file system under vista and above is slightly different than xp.
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    how do I fix my external hard drive, because one day I turned it on and the drive was fine, the next day when I turned it on, it kept on flashing blue, does that mean that the drive is dead. Please help me with this.
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    External drive recognized as CD drive

    You need to do a firmware flash. It worked for me. Here's the link to the fix.
    http://www.techsupportlive.com/index.php?_m=downloads&_a=viewdownload&downloaditemid=29
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    Acomdata external harddrive gone blank.

    dont copy any data from or too the disk then use recover software. like Recover My Files, and if you copy any data to that disk it will damage the data you want.
    Not finding what you are looking for?

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