SOURCE: My Fitbit won't charge even after cleaning and changing USB ports
It's dead, Jim. (Doctor McCoy, Star Trek)
Seriously, how old is this thing? You never mentioned that in your question, and it is important because rechargeable batteries have a lifetime limit of how many times they will take a charge.
SOURCE: How to reset steps on my Fitbit charge 2
hi Vicki.
this is all i can find out.
How do reset steps to zero
or this.might be of more help to you.
How to reset steps on my Fitbit charge 2 Google Search
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