After wash load, some clothes still dry and/or have detergent residue. Clothes come out smelly, dingy, grayed and stained. A lot of dirt and build-up along top of wash drum. We have tried many, many "solutions", but to no avail. No error codes appear. Valve screens have been cleaned.
SOURCE: Black particles in clothes after using a top loading samsung fully automatic washing machine
You said these particles stick to the clothes, do they come off and then leave a stain? It may be grease or oil coming from a leaking drum bearing seal.
If it is, This is a major repair and not one for DIY.
SOURCE: After washing clothes, water stays in the detergent tray.
Best plan is probably to take the detergent tray right out of the machine, then take it to bits before washing it out with hot running water and a toothbrush.
The problem with these things is that the bit that blocks up is pretty well hidden until you dismantle the tray.
A.
SOURCE: Whirlpool Duet Washer Leaking
For those wondering about replacing the water inlet valve - this is a very simple undertaking. You can find the part online for around 40 bucks. All you have to do is unplug the washer, detach the hot and cold supply hoses, remove the lid (3 torx bits on my model) unhook the water line from the old inlet valve (conveniently accessible at the top right of the unit from the rear), unhook the electrical connections (be sure to label these for later re-attachment), unscrew the 1 screw holding the valve in place, and reverse the process with the new valve. I'm hoping this will stop water accumulating in the drum - I'll update later if it does not.
SOURCE: Washer wont fill with water/clothes dont get clean
Actually the machine is working like it is designed. When the correct soap is used, these machines clean clothes better than the old style. Try using a major brand of soap like Tide, Bold, or Cheer. Make sure it has the HE design on the bottle. This means that it is made just for the new High Efficiency machines. Also make sure you don't use to much. Read the directions. If this is done correctly, I'm sure you will find that it does clean great. I was like you when I first saw one of these new machines. "These is no way you can clean dirty and I mean dirty clothes without enough water to cover them. Well since, I have became a believer. They have put a lot of thought into designing these things. They had to of, for them to clean as good as they do.
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