Needed to change drum...so did that. Just changed

are the ink cartridge you are using refurbished because sometimes the printer wont read them had a simular prob with my printer you might have to just buy new ones for it

sounds like you have an unhappy printer with power issues...you'll need to remove all the software, go to this link, and get fresh drivers, re install.

It is very likely the ink cartridge is defective, i would suggest you remove it an few times and then reinstall it, if the message still appears replace the cartridge.

Your unit obviously has a separate drum and toner.
Changing the toner, doesn't change the drum.
You will need to change the drum soon.

I would say you have a selector fork problem. Is there plenty of oil in there?

Hi there,

This problem is often caused by spilled toner. Open the printer, carefully remove the cartridge, and give it a few bursts of compressed air. Often running several pages or type through will also fix this. If it persists, replace the toner cartridge.

Hope this initial info/idea helps. Let me know for any clarifications.

The "drum" is where the laser adds/subtracts an electrical charge to each spot on the drum.

The printer "throws" the powdered-ink at the drum.
The ink sticks to the "charged" spots, and does not stick to the "non-charged" spots.

Then, the printer puts a sheet of paper in contact with the drum, and the ink is transferred to the paper.

Then, the "fuser" heats the paper & ink, and "melts" the ink into the paper.

So, changing the ink-cartridges will _NOT_ fix any "drum" problem.

did you use some generic cardridge? some of the cardridge have memory chip and the generic, whatever they say, are not always compatible

Yes, you should replace the drum unit if you have not done so. You may have a broken corona wire or drum. However, keep in mind that you will need to reset your machine after changing the drum unit. If after replacing, you still get the same error, you may have a problem with your machine properly sensing your drum unit.

hi,
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