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Jennifer Budzios Posted on Feb 22, 2018
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My reliance 502 gas water heater . The pilot is lite but no hot water coming out of tap?

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Andrew Bugbee

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  • Expert 267 Answers
  • Posted on Mar 03, 2018
Andrew Bugbee
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After lighting the pilot, you must turn the gas valve knob from 'pilot' to 'on' at whatever temp setting you prefer.

5 Related Answers

A

Anonymous

  • Posted on May 22, 2011

SOURCE: my reliance sta-kleen 502 gas

Reliance is Rheem
Replace thermocouple is best start point.
Example Whirlpool manual shows general replacement steps on page 22:
Buy thermocouple at hardware or home center. measure length before going to store.
http://waterheatertimer.org/pdf/Whirlpool-6510397.pdf

Utube videos show how to replace thermocouple

Many things can affect pilot:
Low gas pressure, Water or air or debris in the gas control valve, High-heat event causing ECO to trip requiring new gas control valve, burner and tubes needing clean-out, FV sensor tripped, loose or bad thermocouple.
Manual above shows general steps for doing some of these things, but service technician is probably best choice if thermocouple does not fix problem.

Gas water heaters require periodic maintenance.
If repairs cost more than $330, then buy new gas water heater and install yourself.
Use the old one for a solar collector.
http://waterheatertimer.org/How-to-install-gas-water-heater.html

Upvote the help.
And take advantage of fixya expert assistance live.
For a price, expert works with you while you work on water heater or any do-it-yourself project.
Fixya is always less expensive than a service call.

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Anonymous

  • 32 Answers
  • Posted on May 04, 2010

SOURCE: reliance gas water heater, pilot will not stay

sounds like you have a worn thermocouple or maybe a blocked jet

Testimonial: "thanks for the info deaqling with it now"

eric vazquez

  • 83 Answers
  • Posted on Nov 21, 2010

SOURCE: My reliance sta-kleen 502 hot water heater is

there should be a gate valve or ball valve right above the water heater on cold side.

Douglas Jensen

  • 494 Answers
  • Posted on Jan 06, 2011

SOURCE: I have a reliance 805pv

OK, make sure your ON-Pilot-OFF knob is turned to "ON" after you light the pilot. Then make sure the temperature dial is not set at vacation setting. It should be set to atleast mid range between low and high at the "A" or triangle symbol, depending on what dial you have. It will take 20-30 minutes for the water to get hot, but the burner should come on right away after it has been relit. If not, you may have to call your local gas co to look at it. Douglas

Anonymous

  • 528 Answers
  • Posted on Feb 04, 2011

SOURCE: pilot hard to lite when

The thermocouple has gone bad or in this case is going bad to the point that it is useless.

The thermocouple is the pilot's, well, co-pilot! It is the electronic device that senses if the pilot flame is hot enough to ignite natural gas or propane fuel to the burner. If the thermocouple thinks it's safe, then it keeps open the main gas valve located in the pilot assembly. If the thermocouple does not sense enough heat from the pilot flame (such as when the pilot is out), then the thermocouple shuts off the gas valve to the burners.
How the Thermocouple Works
So what is this thing and how does it work? Well the thermocouple (technically called a thermocouple junction) is a device that contains two metal wires welded at the ends and placed inside a protective metal case. The thermocouple sensor is found at the business end of the pilot flame and is designed to be placed in the hottest part of the flame. The other end is connected to the pilot valve body. As the thermocouple heats up, it produces a small amount of electricity and when it gets hot enough from the pilot, send a signal to open the gas valve by using a solenoid operated by a 24 volt transformer. The thermocouple calls the shots, and by converting heat to an electrical signal, it allows the gas valve to open or close. Once the gas valve is open, gas is then constantly supplied to the pilot and as required for the gas burners (as called for by the thermostat). If the pilot goes out, then the thermocouple gets cold and produces no electric signal to open the gas valve's solenoid and the gas valve shuts off the gas supply to the pilot and burners. Neat huh?

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Related Questions:

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Reliance 606 natural gas water heater - model #640YORT - water does not stay hot. pilot has to be clicked to heat and then u can use hot water til tank empty and it will not continue to heat water.

If I understand correctly, the pilot light is not staying lit.
You light the pilot and water in the tank reaches temperature.
Once hot water is gone, then pilot light has to be lit again.

Gas pressure is good, and gas is flowing.
Thermostat is working at high end because it cuts off heating.
Vent is working because tank heats up.
Air intake is working.

Gas control thermostat might not be reading low temperature. Replace gas control valve.
Pilot tube might be dirty. Clean burner parts and combustion chamber, and air intake, and vent.
Backdraft might be blowing out pilot. Check for constant updraft by running water heater 5 minutes, and then light match under vent hood and see if smoke goes up.
Very hot air can put out pilot, especially when water heater located in attic. Add ventilation.
Improper vent might have water dripping back down into combustion chamber and putting out pilot light and rusting out the parts. Inspect for rusted parts and water.
http://waterheatertimer.org/How-to-install-gas-water-heater.html#troubleshoot
http://waterheatertimer.org/pdf/Pilot-light-will-not-stay-lit.pdf
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1answer

7-25-11. Purchased Reliance 909 model 950 GKRT 200 natural gas hot water heater. 7-31-11, installed said hot water heater according to instructions and code, filled with cold water and checked for gas and...

The problem requires looking at manual and service handbook, except handbook doesn't show most recent water heater.
My first check point would be gas supply, and then vent draft, and then air supply.
Take off front cover and try lighting again to make sure air supply is not problem.
Review lighting instructions.
If there is no gas, and gas is turned ON, then gas control valve is suspect.

On-line manual for Reliance 909 gas
http://www.reliancewaterheaters.com/lit/om/manuals/186486-002.pdf
Reliance 2006 service handbook:
http://waterheatertimer.org/pdf/Reliance-2006-Service-Handbook.pdf

Other resources:
http://waterheatertimer.org/How-to-install-gas-water-heater.html#troubleshoot
http://waterheatertimer.org/images/Test-water-heater-vent-1400.jpg
http://waterheatertimer.org/images/Water-heater-in-attic-800.jpg
0helpful
1answer

I can not light the pilot on my reliance sta-kleen 502 (30 gallon) waterheater. please help

Reliance is Rheem
Replace thermocouple is best start point.
Example Whirlpool manual shows general replacement steps on page 22:
Buy thermocouple at hardware or home center. measure length before going to store.
http://waterheatertimer.org/pdf/Whirlpool-6510397.pdf

Utube videos show how to replace thermocouple

Many things can affect pilot:
Low gas pressure, Water or air or debris in the gas control valve, High-heat event causing ECO to trip requiring new gas control valve, burner and tubes needing clean-out, FV sensor tripped, loose or bad thermocouple.
Manual above shows general steps for doing some of these things, but service technician is probably best choice if thermocouple does not fix problem.

Gas water heaters require periodic maintenance.
If repairs cost more than $330, then buy new gas water heater and install yourself.
Use the old one for a solar collector.
http://waterheatertimer.org/How-to-install-gas-water-heater.html

Upvote the help.
And take advantage of fixya expert assistance live.
For a price, expert works with you while you work on water heater or any do-it-yourself project.
Fixya is always less expensive than a service call.
0helpful
1answer

My reliance sta-kleen 502 gas water heaters' pilot will not lihgt. can some one give me an idea what to do.

Reliance is Rheem
Replace thermocouple is best start point.
Example Whirlpool manual shows general replacement steps on page 22:
Buy thermocouple at hardware or home center. measure length before going to store.
http://waterheatertimer.org/pdf/Whirlpool-6510397.pdf

Utube videos show how to replace thermocouple

Many things can affect pilot:
Low gas pressure, Water or air or debris in the gas control valve, High-heat event causing ECO to trip requiring new gas control valve, burner and tubes needing clean-out, FV sensor tripped, loose or bad thermocouple.
Manual above shows general steps for doing some of these things, but service technician is probably best choice if thermocouple does not fix problem.

Gas water heaters require periodic maintenance.
If repairs cost more than $330, then buy new gas water heater and install yourself.
Use the old one for a solar collector.
http://waterheatertimer.org/How-to-install-gas-water-heater.html

Upvote the help.
And take advantage of fixya expert assistance live.
For a price, expert works with you while you work on water heater or any do-it-yourself project.
Fixya is always less expensive than a service call.
0helpful
1answer

I have a reliance 805pv gas water heater..the pilot light is lit..I have no hot water.

OK, make sure your ON-Pilot-OFF knob is turned to "ON" after you light the pilot. Then make sure the temperature dial is not set at vacation setting. It should be set to atleast mid range between low and high at the "A" or triangle symbol, depending on what dial you have. It will take 20-30 minutes for the water to get hot, but the burner should come on right away after it has been relit. If not, you may have to call your local gas co to look at it. Douglas
0helpful
1answer

My heater is not getting hot i can not tell if their is a pilot light or a reset button i don know what to do with the heater it is very different how can i heat my water heater

Reliance makes gas and electric water heaters.
http://www.reliancewaterheaters.com/

Best way to start is to look at label on side of tank.
Label has serial number, model number, plus it will say if heater is gas or electric.
Reliance water heater age is shown in serial number: first digit is letter, second two digits are numbers: for example numbers 02 would be the year 2002.
If water heater is 8-12 years old, it might be time to consider new tank.

Gas water heater has 3 inch metal flue pipe coming out of top of tank.
Gas pilot is probably off.
Relight pilot light: Most gas water heaters today have instructions on side of tank just above gas valve that say how to relight pilot light. Instructions vary by model.
If you have gas water heater that is older, it might be easier to call a plumber.

Electric water heater has panels on front.
Open top panel and push in red reset button.
If you have electric water heater of any age, you can usually fix it yourself same day:
http://waterheatertimer.org/How-to-troubleshoot-electric-problems-with-water-heater.html
1helpful
1answer

Reliance gas water heater, pilot will not stay lited

sounds like you have a worn thermocouple or maybe a blocked jet
3helpful
4answers

I have no hot water, the pilot light is on help!

First try turning the knob all the way to "pilot" then turn it all the way to its hottest setting.

It sounds like the thermostat/sensor is stuck. This may jar it into working again.

Also look for any leakage or water around the burner.

You will probably have to replace the gas valve in the near future.

Also try tapping the side of the gas valve.
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