Have a maxtor 3200 personal storage ext hard drive. am using Win 10 but started on XP.the drive will only flash green and not recognized by the computer. tried every power cord, still flashes green
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Get the model-number and serial-number from the label on the disk-drive (by opening the enclosure) and use the "check warranty status" utility on Maxtor's web-site, to see if the warranty still is valid. If it is, Maxtor will repair/replace the unit, at minimal cost to you.
I had this problem. I learned that the power supply was defective. You can purchase a 12V 2amp power supply. This solved my problem. My green light was coming on but my computer didn't recognize the drive and I got the same Code 10 cannot start drive. I purchased a 12V 3amp power supply. It doesn't hurt to have more amps but you need at least 2amps.
first you can use your troubleshooter in your device manager to find out what that code 10 error is or you can go to the maxtor website in the support or troubleshoot section and tell them your code 10 error,it might be a driver needs to be updated.
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