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Stewart Noble Posted on Feb 02, 2018

Panasonic DMC TZ2 When switched off the lens extends

When switched back on the lens extends and contracts a few times and then stays extended. It reports an error: Please turn camera off and then try again. It stays in this loop :(

5 Related Answers

Anonymous

  • 3 Answers
  • Posted on Apr 06, 2008

SOURCE: lens extended can't take pictures

The only thing not functioning was the lens I could turn on off see menus etc but could not take a picture and the lens would not retract - My husband cleaned the battery terminals on battery & in camera -IT WORKED !!!! good as new -

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Anonymous

  • 2 Answers
  • Posted on Jul 01, 2008

SOURCE: My lens wont fully extend

My sister's camera was having the same trouble and after trying a few different things, i came across a solution that fixed her camera. Her error said "lense error, restart camera."

I held down the shutter button for a few seconds, then i held down the power button as well. I tried it once or twice and then it worked. I hope this helps!

A

Anonymous

  • Posted on Jul 03, 2008

SOURCE: Panasonic Lumix DMC-LZ7 problems with lens extention/retraction

Dear I have the same problem with a DMC FX-55! A mess!! Any solution?

emissionwiz

Marvin

  • 85242 Answers
  • Posted on Aug 07, 2009

SOURCE: camera focus error

there is a small logic circuit that controls the motor that retracts the lens and a sensor that tells it the lens is retracted, it is a lens position sensor, one of these two components is most likely defective, the thing is there are no consumer service info provided by panasonic, they will not sell you parts either, the camera is a mystery to take apart and repair without the tech manual which u can't get, so u see the delima here, u must either have this camera fixed by a panasonic repair station or see if it qualifies for a upgrade exchange program for a newer model.

Anonymous

  • 11967 Answers
  • Posted on Feb 23, 2010

SOURCE: Panasonic Lumix DMC FX 33 wont focus and shows

Fixing a Lens Error on a Digital Camera

This has to be THE most common failure mode for a digital camera. Some common error messages that might show up on the LCD's of cameras with this problem include “E18 lens error”, or “lens error, restart camera”. Some cameras might show nothing at all, but merely make a beeping noise as the lens goes out, then in, then the camera shuts off. Sometimes the lens won't even move.
The problem is actually quite common throughout all camera brands. Usually it's sand or grit interfering with the lens extension mechanism. Or the camera's been dropped with the lens extended. Or the camera has been powered on, but the lens had been blocked preventing its extension. Or the battery ran down with the lens extended. Believe it or not, one BIG contributor to lens errors is using a camera case. Sand, gunk, case fibers, etc... accumulate at the bottom of the case. These materials love to cling to the camera by electrostatic build-up from the camera rubbing against the side of the case (especially those cases with soft fibrous intreriors). Once these materials work their way into the lens mechanism, that's all she wrote. I have many Canon's, and NEVER use a case for this very reason.
A camera owner that suffers this problem may have no recourse for having the camera repaired. Many camera makers will not honor repairing this problem under warranty as they claim it is due to impact damage to the camera, or sand or debris getting into the lens gearing mechanism (neither of which is covered under warranty). The quoted repair cost is usually close to or more than what the camera is actually worth.
Fortunately, about half the cameras that suffer this failure can easily be fixed by one of the following methods. None of these methods involve opening the camera, although some have potential to cause other damage to the camera if excessively done. If the camera is still under warranty, before trying any of these, please please first contact your camera's maker to see if they'll cover the repair, or to determine how much they'll charge for the repair. Who knows, you might get lucky. But if they quote you a number that's higher than the value of your camera, you may want to consider the following methods.
The methods are listed in the order of risk of damaging your camera. Thus make sure you try them in the listed order. And remember, these fixes (especially #6 and 7) should only be considered for a camera that's out of warranty, who's cost of repair would be excessive, and would otherwise be considered for disposal if unrepaired:
Fix #1: Remove the batteries from the camera, wait a few minutes. Put a fresh set of batteries back in (preferably rechargeable NiMH 2500mah or better) and turn the camera on. If that didn't work, try pressing and holding the Function or OK button while turning the camera on.
Fix #2: Remove the batteries, then remove the memory card. Then install new batteries, and turn on the camera. If you get an Error E30, it means you don't have a memory card installed, so turn it off, slip in the memory card and turn it on one last time.
Fix #3: Insert the cameras Audio/Video (AV) cable, and turn the camera on. Inserting this cable ensures that the camera's LCD screen remains off during the start process. Thus extra battery power is available to the camera's lens motor during startup. This extra power can be useful in overcoming grit or sand particals that may be jamming the lens. If the AV cable doesn't fix the lens error by itself, consider keeping this cable installed while trying fixes 4, 5, and 7 as a means to provide extra help to these fixes. But note that I DON'T recommend keeping the cable installed during Fix 6 as you may damage the AV port while tapping the camera. Reinsert the cable only AFTER tapping the camera.
Fix #4: Place the camera flat on its back on a table, pointed at the ceiling. Press and hold the shutter button down, and at the same time press the power-on button. The idea is that the camera will try to autofocus while the lens is extending, hopefully seating the lens barrel guide pins in their slots.
Fix #5: Blow compressed air in the gaps around the lens barrels with the idea of blowing out any sand or grit that may be in there jamming the lens. Other variations include blowing with a hair dryer in “no heat” setting, or sucking the gaps with a vacuum (careful with this one).
Now we're entering into the realm of potentially damaging your camera in conducting the fix. There is definitely some risk here, so take care when conducting the following two fixes.
Fix #6: Repeatedly tap the padded/rubber usb cover on a hard surface with the intent of dislodging any particles that may be jamming the lens. Other variations include hitting a side of the camera against the palm of your hand. A lot of people have reported success with this method. HOWEVER, there is also some potential for damaging or dislodging internal components with this method, such as unseating ribbon cables, or cracking LCD screens.
Fix #7: Try forcing the lens. More people have reported success with this method than with any of the other methods. HOWEVER, there's obviously some potential for damaging your camera by using this method. Variations include gently pulling, rotating, and/or twisting the lens barrel while hitting the power button. Attempt to gently straighten or align the barrel if it's crooked or twisted. Another variation includes looking for uneven gaps around the lens barrel, and then pushing on the side of the lens barrel that has the largest gap (note pushing the lens barrel all the way in is NOT recommended as it may become stuck there). While doing any of the above, listen for a click that indicates that the lens barrel guide pins may have reseated in their guide slots. If you hear this click, immediately stop and try the camera.

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Camera is saying to turn off and back on...i do but it still will not take a picture it only says this message.

Lens errors are fairly common. Usually it's sand or grit interfering with the lens extension mechanism. Or the camera's been dropped with the lens extended. Or the camera has been powered on, but the lens had been blocked preventing its extension. Or the battery ran down with the lens extended ... Unfortunately, many cameras that fall prey to this can only be corrected by professional repair. But, here are some things that you can do that may correct it. They only seem to work for less than 40% of the lens errors, but if the camera is out of warranty, they're worth a try.
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I have a DMC-TZ2 that I bought a few years back. Yesterday I tried to take a photo with it, but no image came up in the view finder - it was completely black. I can still change settings and view photos...

Yes this is the same problem as mine. Have been told it is definitely a lens problem and may end up costing more than the camera. Have been advised to take it to a Panasonic Repairer which I haven't got around to yet as I am using another camera. I would still like to have it fixed as it is a great camera and a present from my Dad. Donna
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Sounds as if it has either received a knock, or foreign matter (grit etc) has got into the lens mechanism.
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The lens stays extended when power is off

try these:-
  • connect it to pc and on it
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  • changing mem. card and batt. for 2min.
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Panasonic DMC-TZ3 Stuck Lense & No Power

You may be able to free up what is hanging lens by rapping the camera smartly against the heel of your hand, or on a harder surface covered you a cushion of two laps of bath towel. Do not rap the lens itself of course.

If this does not work, you can try puffing a small amount of graphite lube into the two shelled sections of an extended lens and get it to retract and extend a few time. If this works, wipe the extended lens down good with a dust attracting cloth. Graphite lub is used because it does not attract dust, making a friction problem even worse over time, like oil based lub do. Graphite lub is available at any HW store in a small plastic tube made to squeeze, expelling (puffing) a small amount of fine graphite onto a precise locations.

If none of this works, sell your camera to a repairman on an ebay auction, and replace it with a working used, refurb w/warranty, or new one from ebay. Prices are cheap because the TZ3 has been replaced with the newer TZ5, and millions of TZ3s, an awesome camera I own, were sold. .
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Belikes, any external object is trapped in between your Lens Motor and Camera Body. You should consult Authorized Service Personnel to handle this trouble.
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Panasonic Lumix DMC-LZ7 problems with lens extention/retraction

Dear I have the same problem with a DMC FX-55! A mess!! Any solution?
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