SOURCE: Using AVAYA 4610SW IP phone
Answer to the second problem :-
1. The changes in the ring tone has to be made by accessing the Avaya server where the phones are registered.
2. Log in to the avaya server...... enter change station <station number> on the command prompt
3. In the personalized ring pattern field, you can select one out of the 8 available options by typing any digit between from 1 to 8.
4. The ring pattern of that particular station will change accordingly.
5. Keep the personalized ring pattern of all the stations different by assigning different digits against this value
SOURCE: How to configure Avaya's IP Phone 5610?
Ensure the reachability of the call server from that port. To ensure the same, configure a laptop with the IP address and default gateway of the intended IP phone. Then try pinging the call server from the laptop.
If this works then the setting should work for IP phone too. Double check on the router IP address and Vlan ID configured on the phone.
SOURCE: phone doesn't ring in earpiece
Only if you have an HL-10 lifter installed... you will then be able to hear three short beeps in your ear to indicate the phone is ringing.
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