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Tony de Wit Posted on Jan 21, 2018
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My fitbit seems "dead". Tried to charge it but no reaction...

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Jean DeLauche

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  • Master 2,911 Answers
  • Posted on Jan 21, 2018
Jean DeLauche
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Hello, Tony -

Did you check the FitBit web pages for information and troubleshooting regarding your FitBit not charging?

See the information on a FitBit web page here:
http://help.fitbit.com/articles/en_US/Help_article/1190/?l=en_US&c=Topics%3ABattery&fs=Search&pn=1

The last option listed on that web page is to contact FitBit Customer Service.

You may need to replace the battery in your FitBit. Note: Rechargeable batteries do not last forever and eventually need to be replaced.

Best wishes.

1 Related Answer

rhl1999

Rich Laue

  • 26 Answers
  • Posted on Nov 02, 2015

SOURCE: My fitbit charge gets stuck on the finishing up step.

To reset the charge stick it in its charger, make sure harbor is charging then hold the bottun until it vibrates.

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