Reset Apple ID password - Apple Cell Phones

Recover or Reset Forgotten Apple ID or Password on iPhone & iPad

This is all done on an iOS device and is often the simplest way to log back into an Apple account:

1. Open the Settings app and scroll down and tap on "iCloud"
2. Tap on the email address at the very top of the iCloud settings screen
3. Tap on the blue text underneath the password entry that says "Forgot Apple ID or Password?" where you'll have two choices:
   • If you know your Apple ID and don't remember the password, type in your email address and click "Next" to start the reset process
   • If you don't know your Apple ID, tap on "Forgot your Apple ID?" and fill out your full name and email address to recover the Apple ID login (yes, you can then do the password reset after you have the Apple ID)
4. Answer the security questions pertaining to that Apple ID, and follow the onscreen directions to complete the process

At this point you should be good to go, you can reset the password for the account and then login as usual.

From Apple:

If you forgot your Apple ID password If you're having issues signing in with your Apple ID password, use these steps to reset it and regain access to your account.
Your Apple ID is the account you use for everything you do with Apple, like shopping the iTunes Store, signing in to iCloud, buying an app, and more. To reset your password, you'll need to know the email address for your Apple ID. If you're not sure which email address it is, there are a few ways you can find your Apple ID.
Reset your password
After you reset your password
Get more help Reset your password You can reset your password when you go to your Apple ID account page and click Forgot Apple ID or password. Enter your Apple ID, then click Next.
After you enter your Apple ID, there are a few ways you can change your password:

Answer your security questions

If you know the answers to your security questions, select "Answer security questions" and follow the steps to reset your password.

Use email authentication

If you select "Get an email," we'll send an email to your primary or rescue email address that you can use to reset your password. Didn't get the email?

If you use two-step verification

If you set up two-step verification, you can use it to change your password. You just need a recovery key and a trusted device. Follow these steps:

1. Enter your Recovery Key.

1. Choose a trusted device. We'll send your device a verification code.
2. Enter the verification code.
3. Set a new password and select Reset Password.

If you permanently lost your recovery key or access to your trusted device, you can't change your password.

If you use two-factor authentication

If you have two-factor authentication, you can reset or change your password from your trusted iPhone, iPad, or iPod touch when you follow these steps:

1. Go to Settings > iCloud.
2. Tap your name.
3. Tap Password & Security.
4. Tap Change Password.
5. Enter a new password.

These steps will work only from a trusted device with a device passcode enabled. If you don't have access to a trusted device, you can reset your password when you follow these steps:

1. Go to iforgot.apple.com and enter your Apple ID.
2. Enter your trusted phone number and click Continue.
3. Enter the verification code that we send to your trusted phone number.
4. Provide any additional account information requested.
5. Choose your new password.

If you can't sign in, reset your password, or receive verification codes, you can request account recovery to regain access to your account. Account recovery will take a few days, depending on what account information you can give. After you reset your password After you reset your password, you'll be prompted to sign in again with your new password. You also might need to update your password in Apple services and on your devices. Get more help If you're still having issues signing in with your Apple ID and password, make sure that you're entering the correct Apple ID. In most cases, your Apple ID is also the primary email address of your Apple ID account. If these steps didn't help you change your password, contact Apple Support.Last Modified: Feb 19, 2016

Nowadays, I believe that all users must actually have an AppleID to use iTunes, which is different than a password for iTunes. In other words, I used to sign into iTunes using my iTunes user name and password, but somewhere along the way, I was required to acquire an AppleID instead. An Apple ID is your user name for everything you do with Apple: Shop the iTunes Store, enable iCloud on all your devices, buy from the Apple Online Store, make a reservation at an Apple Retail Store, access the Apple Support website, and more.

I cannot tell by your question if you already have an AppleID and forgot the password for that account, or if you're trying to use your old iTunes account and forgot that password. If it's the latter, I don't think your old iTunes user name and password would work anyway. But I could be wrong.

If it's the former, here are the instructions for resetting your AppleID password (copied and pasted, obviously!):

If you forgot your Apple ID password Can't remember your Apple ID password? Try resetting the password.If you forget your Apple ID password or don't know it, choose from the following options to reset your password. After resetting your password, you'll be asked to sign in with your new password when you or your device accesses an Apple feature or service that uses Apple ID. If you know the answers to your security questions

1. Go to My Apple ID (appleid.apple.com).
2. Select "Reset your password."
3. Enter your Apple ID, then select Next.
4. Select "Answer security questions" as your authentication method. Select Next.
5. Select the birth date associated with your Apple ID, then select Next to begin answering your security questions.
6. After answering your security questions, you'll be asked to enter and confirm your new password. Select Reset Password when done.

If these steps didn't help you to reset your password, contact Apple Support.
If you have access to the email addresses associated with your Apple ID

1. Go to My Apple ID (appleid.apple.com).
2. Select "Reset your password."
3. Enter your Apple ID, then select Next.
4. Select "Email authentication" as your authentication method. Select Next.
5. Apple will send a password-reset email to the primary address or verified rescue address associated with your Apple ID. Didn't receive the email?
6. Open the message and select the link to reset your password.
7. When the My Apple ID page opens, enter and confirm your new password, then select Reset Password.

If these steps didn't help you to reset your password, contact Apple Support.

If I missed the mark on your question, let me know, and I'll try to help some more.

You can try TunesKit iPhone Unlocker to reset your Apple ID password on your iPod touch.

Here's a step-by-step tutorial:

Step 1. Connect your iPod to your computer


First, get your iOS device connected to a computer. Then launch TunesKit iPhone Unlocker, and select the Unlock Apple ID option.
Step 2. Setting Confirmation before Deleting Apple ID


If you have Find My iPhone enabled on your iOS device, you will need to confirm that a passcode is set and turn on two-factor authentication on your device.
If the Find My iPhone feature is disabled on your device, you can skip directly to the next step and tap the "Start" button to unlock your Apple ID quickly without losing data.

Step 3. Remove Apple ID

Once confirmed, TunesKit iPhone Unlocker will start downloading the matching firmware and then remove the Apple ID from your iPod touch.

Hope it helps!

If you know the answers to your security questions

1. Go to My Apple ID (appleid.apple.com).
2. Select "Reset your password."
3. Enter your Apple ID, then select Next.
4. Select "Answer security questions" as your authentication method. Select Next.
5. Select the birth date associated with your Apple ID, then select Next to begin answering your security questions.
6. After answering your security questions, you'll be asked to enter and confirm your new password. Select Reset Password when done.

If these steps didn't help you to reset your password, contact Apple Support.
If you have access to the email addresses associated with your Apple ID

1. Go to My Apple ID (appleid.apple.com).
2. Select "Reset your password."
3. Enter your Apple ID, then select Next.
4. Select "Email authentication" as your authentication method. Select Next.
5. Apple will send a password-reset email to the primary address or verified rescue address associated with your Apple ID.Didn't receive the email?
6. Open the message and select the link to reset your password.
7. When the My Apple ID page opens, enter and confirm your new password, then select Reset Password.

If these steps didn't help you to reset your password, contact Apple Support.


Apple support can be contacted here http://support.apple.com/kb/HT5699

Changing your password for your Apple ID if you know it is easy:

Follow these steps to change your Apple ID password.

1. Go to My Apple ID (appleid.apple.com).
2. Click "Manage your Apple ID" and sign in.
3. If you have two-step verification turned on, you'll be asked to send a verification code to the trusted device associated with your Apple ID. If you're unable to receive messages at your trusted device, follow the guidelines for what to do if you can't sign in with two-step verification.
4. Click "Password and Security".
5. In the "Choose a new password" section, click Change Password.
6. Enter your old password, then enter a new password and confirm the new password. Click Save when done.

The next time you use an Apple feature or service that uses Apple ID, you'll be asked to sign in with your new Apple ID password.

If you don't know what your password is currently, you'll need to know which situation applies to you:

If you know the answers to your security questions

1. Go to My Apple ID (appleid.apple.com).
2. Click "Reset your password."
3. Enter your Apple ID and click Next.
4. Select "Answer security questions" as your authentication method. Click Next.
5. Select the birth date associated with your Apple ID, then click Next to begin answering your security questions.
6. After answering your security questions, you will be asked to enter and confirm your new password. Click Reset Password when done.

If you have access to the email addresses associated with your Apple ID

1. Go to My Apple ID (appleid.apple.com).
2. Click "Reset your password."
3. Enter your Apple ID and click Next.
4. Select "Email authentication" as your authentication method. Click Next.
5. Apple will send a message to the primary email address or verified rescue email address associated with your Apple ID. Open the message and click "Reset Apple ID password".
6. When the My Apple ID page opens, enter and confirm your new password, then click Reset Password.

If you have two-step verification turned on

1. Go to My Apple ID (appleid.apple.com).
2. Click "Reset your password."
3. Enter your Apple ID and click Next.
4. Verify your identity: Enter the Recovery Key you were provided when setting up two-step verification, then choose a trusted device that will receive the verification code from Apple.
5. After entering the verification code, create your new password and click Reset Password.

If you don't have your Recovery Key or are unable to receive messages at your trusted device, follow the instructions for what to do if you can't sign in with two-step verification.

If you don't have access to the email on file and/or don't know your security answers and/or don't have the device or code associated with two-step verification, please call AppleCare at 800-692-7753.

You will need to verify your identity using two separate pieces of information which will vary depending on your account, but after verifying your identity you will be able to have a password reset email sent to you within 24 hours.

Try these options suggested by apple: If you have access to the email address associated with your Apple ID

1. Go to My Apple ID (appleid.apple.com).
2. Click "Manage your Apple ID", then click "Forgot your password?".
3. Enter your Apple ID and click Next.
4. Select "Email authentication" as your authentication method. Click Next.
5. Apple will send a message to the email address associated with your Apple ID. Open the message and click "Reset Apple ID password".
6. When the My Apple ID page opens, enter and confirm your new password, then click Reset Password.

If you have two-step verification turned on

1. Go to My Apple ID (appleid.apple.com).
2. Click "Manage your Apple ID", then click "Forgot your password?".
3. Enter your Apple ID and click Next.
4. Verify your identity by entering the Recovery Key you were provided when setting up two-step verification.
5. A verification code will be sent to the trusted device associated with your Apple ID. Enter the verification code.
6. Enter and confirm your new password, then click Reset Password.