After charging the mower, you must place the safety key in the mower before it will start. On models that have a bail handle, be sure to pull the bail handle back to the mower handle before engaging the start lever. If your mower still does not start, remove the safety key and ensure the bail and start lever are in the "off" position. Then firmly re-insert the safety key, pull the bail handle to the mower handle and engage the start lever.
Note - It is important that the bail and start lever are returned to the "off" position before inserting the safety key.
Give it try, if it still will not operate you may have to take it in for service.
Good luck, let me know.
Regards,
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