Hi there my power was out for a while and now the red alarm light stays on.

Good Morning Friend, thank you for allowing me to assist you!

Did your freezer previously experience a power loss? If the temperature of food rises to an unsafe level, the buzzer will sound and the red light, if equipped, will also glow. First, deactivate the alarm to your freezer by unplugging it or flipping the household circuit breaker. It is good to wait approximately ten minutes and then turn on your freezer. After deactivating the alarm and your freezer has run approximately four hours, the red light/alarm should go off on its own. If the red light/alarm continues to stay on, your freezer may possibly have a communication problem with the control board, temperature control or a wiring harness. If this is the case, I would recommend connecting with an experienced technician to determine the underlying cause. - Z

Hello Friend, this is Z. Thank you for allowing me to assist you!

Did your freezer previously experience a power loss? If the temperature of food rises to an unsafe level, the buzzer will sound and the red light, if equipped, will also glow. First, deactivate the alarm to your freezer by unplugging it or flipping the household circuit breaker. Wait approximately ten minutes and then turn on your freezer. After deactivating the alarm and your freezer has run approximately four hours, the red light/alarm should go off on its own. If the red light/alarm continues to stay on, the freezer may possibly have a communication problem with the control board, temperature control or a wiring harness. If this is the case, I would recommend connecting with an experienced technician to determine the underlying cause.

Best regards!

Good Morning Friend, thank you for your inquiry!

Did your freezer previously experience a power loss? If the temperature of food rises to an unsafe level, the buzzer will sound and the red light, if equipped, will also glow. First, deactivate the alarm to your freezer by unplugging it or flipping the household circuit breaker. It is best to wait approximately ten minutes and then turn on your freezer. After deactivating the alarm and your freezer has run approximately four hours, the red light/alarm should go off on its own. If the red light/alarm continues to stay on, your freezer may possibly have a communication problem with the control board, temperature control or a wiring harness. If this is the case, I would recommend connecting with an experienced technician to determine the underlying cause.

Best regards! - Z

Hello Dan, I am happy to assist you!

Did your refrigerator previously experience a power loss? If the temperature of food rises to an unsafe level, the buzzer will sound and the red light, if equipped, will also glow. First, deactivate the alarm to your appliance by unplugging it or flipping the household circuit breaker. Wait approximately ten minutes and then turn on your appliance. After deactivating the alarm and your refrigerator has run approximately four hours, the red light/alarm should go off on its own. If the red light/alarm continues to stay on, your freezer may possibly have a communication problem with the control board, temperature control or a wiring harness. If this is the case, I would recommend connecting with an experienced technician to determine the underlying cause.

Hello Susan, thank you for your post!

Did your freezer previously experience a power loss? If the temperature of food rises to an unsafe level, the buzzer will sound and the red light, if equipped, will also glow. First, deactivate the alarm to your appliance by unplugging it or flipping the household circuit breaker. Wait approximately ten minutes and then turn on your freezer. After deactivating the alarm and your freezer has run approximately four hours, the red light/alarm should go off on its own. If the red light/alarm continues to stay on, your freezer may possibly have a communication problem with the control board, temperature control or a wiring harness. If this is the case, I would recommend connecting with an experienced technician to determine the underlying cause.

Good Afternoon Don, thank you for allowing me to assist you!

Did the unit previously experience a power loss? If the temperature of food rises to an unsafe level, the red light will glow. First, deactivate the alarm to the unit by unplugging it or flipping the household circuit breaker. Wait approximately ten minutes and then turn on the unit. After deactivating the alarm and the unit has run approximately four hours, the red light/alarm should go off on its own. If the red light/alarm continues to stay on, the freezer may possibly have a communication problem with the control board, temperature control or a wiring harness. If this is the case, I would recommend connecting with an experienced technician to determine the underlying cause.

Hi Denise, thank you for allowing me to assist you!

Did the unit previously experience a power loss? If the temperature of food rises to an unsafe level, the buzzer will typically sound and the red light, if equipped, will also glow. First, deactivate the alarm to the unit by unplugging it or flipping the household circuit breaker. Wait approximately ten minutes and then turn on the unit. After deactivating the alarm and the unit has run approximately four hours, the red light/alarm should go off on its own. If the red light/alarm continues to stay on, the freezer may possibly have a communication problem with the control board, temperature control or a wiring harness. If this is the case, I would recommend connecting with an experienced technician to determine the underlying cause.

Best regards!

Hi Joseph, I am happy to assist you. If the temperature of food rises to an unsafe level, the buzzer will sound and the red light, if equipped, will also glow. First, deactivate the alarm to the unit by unplugging it or flipping the household circuit breaker. Wait approximately ten minutes and then turn on the unit. After deactivating the alarm and the unit has run approximately four hours, the red light/alarm should go off on its own. If the red light/alarm continues to stay on, the freezer may possibly have a communication problem with the control board, temperature control or a wiring harness. If this is the case, I would recommend connecting with an experienced technician to determine the underlying cause.

Good Morning Bob, thank you for your post! Did the unit previously experience a power loss? If the temperature of food rises to an unsafe level, the buzzer will sound and the red light, if equipped, will also glow. First, deactivate the alarm to the unit by unplugging it or flipping the household circuit breaker. Wait approximately ten minutes and then turn on the unit. After deactivating the alarm and the unit has run approximately four hours, the red light/alarm should go off on its own. If the red light/alarm continues to stay on, the unit may possibly have a communication problem with the control board, temperature control or a wiring harness. If this is the case, I would recommend connecting with an experienced technician to determine the underlying cause.

Hi - Did the unit previously experience a power loss? If the temperature of the food rises to a level unsafe for a long-term storage, the buzzer will sound and the red light, if equipped, will also glow. After deactivating the alarm and the unit has run approximately 4 hours, the red light should go off. Try resetting the unit by unplugging it or flipping the household circuit breaker off. Wait approximately ten minutes and turn unit back on. If the red light continues to stay on, I would contact a professional to move forward accurately. The freezer may possibly have a communication problem with the control board, temperature control or a wiring harness.