UNIDEN DECT 6.0 2188-3 064B 1110 pHONE HAS NO DIAL TONE & MESSAGE TO CHECK LINE. How do I check line

The handset is fubar.

989369541361

To hear your messages, press PLAY on the base.
To mute, press CLEAR on the base.

See pages 22 and 6 of the manual: Owners Manual User Guide for Uniden Dect2188 3 Dect 6 0 Cord cordless...

theres some thing wrong with the base unit, try unplugging it and plugging the whole setup at a friends or something, also if youhave a DSL line you my have to install a filter to seperate the data line and voice line. Its ole school but this might work.

I have a standard trouble-shooting routine for cordless phones. 1) Remove the battery from the handset (from all handsets for a multi-handset version). Then unplug the power cord from the base and wall outlet and also remove the telephone cord. Wait a few minutes and then reconnect the power and phone line cords. Reconnect the battery (ies) for the handsets. Make sure this connection is tight. Then make sure that the battery is fully charged (15 hours before first use) and register the handsets if needed. This is done by putting each handset onto the base in order for the D2997. Wait about 30 seconds for each one until you see the Handset Registered message. Make sure that you are within range of the base.

Next try a different telephone (RJ-11) phone cord between the base and the wall jack. Also check if the power adapter for the base is warm. For the next set of tests, I like to use an old corded telephone. Using a different phone, check if you get dial tone at the jack. If there is a dial tone, then the problem is with the Uniden phone. If the above trouble-shooting didn't help, then contact Uniden. These phones aren't meant to be user serviced.

If you do not have a normal dial tone, try another jack on the same telephone line. If there is dial tone at another jack, then you have a problem with the first jack. Otherwise find where your telephone service comes in. If you have a fairly new service, you'll find an RJ-11 jack. Plug your test phone into the jack and test for dial tone. If you have no dial tone or can't test your line, call your phone company. They will fix any outside problem for free. If it is an inside wiring problem, look at the visible wiring and determine if the wires are damaged. Open the jack (if only one is bad) and check for loose wires. There are two types of jacks. One secures the terminal wires with screws and the other uses a punch-down jack. For the screw type, strip additional insulation from the conductors, if needed, and then reconnect them. For the punch-down type, you will need the punch-down tool. It is available at many hardware stores in the wiring section. Use this diagram to check your jack wiring: http://www.lanshack.com/wire_phone_jack.aspx . If you can't see an obvious problem with the wiring, you may want a professional to deal with the wiring in the wall. Your telephone company will do this for a fee.
Uniden has the manuals for their DECT phones on their site: http://www.uniden.com/bin/venda?ex=co_disp-view&bsref=uniden&scat=dectphones_mnl . The manual for the D2997 is available here: http://www.uniden.com/content/ebiz/uniden/resources/ownersmanuals/D2997om.pdf .

I hope this helps.

Cindy Wells

Resetting the voice message waiting indicator
When you receive a new voice mail message, the new message LED on the top of the handset flashes. In the event your message waiting light gets out of sync with your phone company's
voice messaging system, you can manually reset it back to the "No messages waiting" state.
1. Press and hold FiND on the base for five seconds.
Note: The handsets connected to the base will start to beep, however, keep pressing for five seconds.
2. A beep sounds and the message alert tone is reset.
Changing the dial mode
Your phone can communicate with the telephone network in two different ways: tone dialing or pulse dialing. These days, most base networks use a method called tone dialing, so your phone comes programmed for tone dialing. If your phone company uses pulse dialing, you will need to change your phone's dial mode. If you don't get a dial tone or can't connect to the telephone network, please follow the steps below to modify your phone's settings:
1. Press MENU/SELECT.
2. Select the Global Setup menu, and then the Dial Mode submenu.
3. Scroll to highlight Pulse.
4. Press MENU/SELECT. You will hear a confirmation tone.
If you ever need to change the dial mode back to tone dialing, follow the same procedure, but select Tone in step 3.

Finally for future ease of use, here is a link to the user manual were I copied the above information from:

http://www.uniden.com/content/ebiz/uniden/resources/ownersmanuals/DECT1580-3om.pdf

Unplug your Phone and plug in a regular un-powered phone. If it rings your cordless base station is bad and you will need a new one if it does not ring then there is a problem on your phone line and you need to contact your phone company. Note, the phone company will charge you for repairs inside your house.

The battery in the handset could be bad . First I would test that the base unit is recieving dial tone by pressing speaker button on base unit. If there is dial tone then problem is in handset or in base unit communication to handset. Try resetting power to base unit. Check manual for any re-initialization procedure. If the base unit is not receiving dial tone then I would test that the phone line is delivering dial tone to the base unit by connecting a known good phone to the line cord. If the dial tone is not present , problem could be in line cord from outlet, outlet, building wiring, or service provider.

Hi,

Thanks for using FixYa.

Please let us know the complete model number of the phone.

Uniden offered a replacement, stating that the base phone was probable beyond repair.