Frigidaire 24 in. FDB635RF Built-in Dishwasher Logo
Posted on Nov 23, 2007
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Soap does not seem to dissolve or clean

The soap in the dishwasher lately has been found intact on dishes, in cups, in baby bottle nipples, everything. It is undissolved. We switched to gel, as the powder dishwasher soap was not dissolving - this does not seem to have fully solved the problem - the dishwasher runs, the soap container is open after the cycle, any ideas?

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  • 6 more comments 
  • NaStacia Dec 14, 2007

    The soap always lands on the dish closest to the dispenser. I have cleaned the inside of the dishwasher thouroughly, tried every kind of soap under the sun and even hired a company to service our water softener on a monthly basis. Frustrating! It's almost 2008- Rosie Jetson would not be happy if she new I was hand washing all of my dishes!

  • jess2514 Jan 31, 2008

    I am also having issues with the soap not dissolving. It sticks on dishes or it sprays and sticks all over the door. I don't even know what to try to do and fix it! I use gel soap, and it seems the problem is just getting worse. Please help!

  • Anonymous May 16, 2008

    Same problem here- Exactly! Soap is all down the inside of the door and the dish in
    front of the compartment when the cycle ends.

    I have run CLR, checked
    the screen and I ensure that the water is very hot before running the dishwasher.

  • aero90 Jun 02, 2008

    Same problem here - we find the soap at the bottom of the door undissolved and the dishes in the top rack aren't clean.

  • Anonymous Jun 03, 2008

    soap is not dissolving

  • Anonymous Aug 06, 2008

    same here.. noone has an answer?

  • Anonymous Sep 30, 2008

    My son was trying to be helpfull and put regular dishwashing soap in the diswasher. How do I clean it or take care of it?

    Any suggestions

  • Marcy Mckitten
    Marcy Mckitten Jan 11, 2017

    I ALSO have this problem

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2 Answers

Tracey Latrobe

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I have also had this problem before too and i would suggest that either your pump or drainage tube is blocked. It could also be a solinoid failure in your water intake valve if connected to hot water tap or fuse in thermostat if internally heated. Most dishwashers have service codes displayed by lights/flashing sequences on control panel, with your service manual you can determine the exact fault. If you are machanically minded you can easily give your machine a service but would not attempt it if you don't know what you're doing. You can download copies of your product's service manual through 'manual's online' if you know someone else able to service your machine.

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  • Posted on Jul 02, 2009
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Probably a sticky dispenser door. Run for a few times with the dispenser open and put a tablet in the cultery basket

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