I'm with virgin internet and TV package and the TV will not come on today
Hi, The first thing to do is troubleshoot your TV independent to any other service provider that has a box that probably connects to your TV via a HDMI cable or old version scart.
Simply turn off your TV and turn off the socket that the TV is plugged in for 20 mins. Also turn of any Virgin media boxes.
After 20 mins turn on the TV. Do not worry if you get a message saying no signal detected. Wait and see if the TV stays on with no messages such as auto-standby. If the TV remains on with no problems then turn on your Virgin Media Box. The box will need to initialise ( about 30 seconds ) and then the TV should recognise the HDMI signal and you will see the Virgin TV.
If your TV turns off at any point during this process you have a fault with the TV, If when you turn on the Virgin box and no signal is detected you have either a cable connection problem or a Virgin Box problem, so using your TV REMOTE turn your TV back to ARIEL input to receive the normal television broadcasts via your Ariel that give you the normal freeview television that all modern TV's can receive, if you can get the normal reception contact virgin support who will troubleshoot your problem.
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