Microwave Ovens Logo

Related Topics:

A
Anonymous Posted on Nov 05, 2017

My kenmore elite 721.66462500 has turntable that attempts to turn but it sparked and popped underneath and seems it won't turn. All else works-IS IT SAFE TO USE?? kenmore elite 721.66462500

Is it safe to use a microwave oven when the turntable motor seems to have burnt out-everything else works. It popped and sparked under turntable,seems to try to turn but the plastic top of motor is different shape now

1 Answer

zappal

Level 2:

An expert who has achieved level 2 by getting 100 points

All-Star:

An expert that got 10 achievements.

MVP:

An expert that got 5 achievements.

Sergeant:

An expert that has over 500 points.

  • Expert 256 Answers
  • Posted on Nov 27, 2017
zappal
Expert
Level 2:

An expert who has achieved level 2 by getting 100 points

All-Star:

An expert that got 10 achievements.

MVP:

An expert that got 5 achievements.

Sergeant:

An expert that has over 500 points.

Joined: Sep 28, 2009
Answers
256
Questions
0
Helped
65326
Points
750

When platter doesn't turn, food will not cook evenly. The motor must be replaced. No harm will come to the oven if you continue to use it.

5 Related Answers

MicrowaveSvc

William Miller

  • 9179 Answers
  • Posted on Jan 20, 2008

SOURCE: kenmore microwave model 721.62644200

We see this a lot. The problem is on the control panel, which we regularly repair nationwide for $39.95 postpaid.

This light failure often occurs when a bulb goes out and the filament shorts, or when the bulbs are removed or installed without first unplugging the oven from the power line. Either can cause such a failure on the controller.

This can often also affect the exhaust fan operation, too. The lights and fan can be inoperable or stuck on too.

Details of our service and critical safety information and disassembly information is at our site, and our link is at our listing here on FixYa: http://tinyurl.com/yzjozk

We're happy to help and we appreciate your thoughtful rating of our answer.

Ad
MicrowaveSvc

William Miller

  • 9179 Answers
  • Posted on May 22, 2008

SOURCE: Russell hobbs microwave turntable wont turn

Is there an option via the Help or Custom Help to turn the turntable off and off?

This feature is common in over the range models.

Otherwise, it may be a bad motor.

You can see and hear a video of how a turntable motor should sound when you rotate it by hand: http://www.youtube.com/watch?v=rPSWi_z7M58

If yours won't rotate or it sounds like it's grinding, etc., you may have a bad motor or plastic coupler.

To replace either, you need to unplug power, then remove the bottom cover of the oven, as you're looking up from the stove top.

Please write back with your model number if you need further help.

We're happy to help and we appreciate your thoughtful rating of our answer.

Anonymous

  • 1 Answer
  • Posted on Dec 17, 2008

SOURCE: kenmore elite microwave oven displays "Locked" and will not respond

My Kenmore Elite microwave (don't have the model number in front of me) also mysteriously locked its own keypad (we were sitting in an adjacent room, heard a strange beep, and got up to find the LED reading "Locked."). I pressed and held down the Stop/Clear button for ~10 seconds and it returned to normal.

MicrowaveSvc

William Miller

  • 9179 Answers
  • Posted on Jan 18, 2009

SOURCE: Owners manual for Kenmore Elite Microwave Model 66462

A full Sears/Kenmore model number has 3 digits, a dot, then 8 more digits, such as ###.########

You can just enter your full model number at the Sears parts site.

On the resulting page, look to the right for the blue "View manuals" button. Click there.

d:%5cele%5crepair%5cmicrowave%5ckenmore_sears%5cview_manuals_button.jpgd:%5cele%5crepair%5cmicrowave%5ckenmore_sears%5cview_manuals_button.jpgd:%5cele%5crepair%5cmicrowave%5ckenmore_sears%5cview_manuals_button.jpgcaab351.jpg

That Sears-related site has many free manuals. While the manuals they list there are all free, they will ask you to register.

Many times, the owner's manual will have the installation instructions inside.

If yours is not listed there for free, you would have to order it through the
Sears parts site.

We're happy to help you with free advice and we'd appreciate your thoughtful rating of our answer.

MicrowaveSvc

William Miller

  • 9179 Answers
  • Posted on Jun 02, 2009

SOURCE: rust under turntable of microwave can i paint it?

If the cavity metal of the oven is chipped or charred, it will have to be sanded smooth and clean and dried thoroughly.

Then you can apply some high-temperature appliance paint, available from places like Wal-Mart, Lowe's or Builder's Square.

We're happy to help you with free advice and we'd appreciate your thoughtful rating of our answer.

Ad

Add Your Answer

×

Uploading: 0%

my-video-file.mp4

Complete. Click "Add" to insert your video. Add

×

Loading...
Loading...

Related Questions:

0helpful
1answer

How can I keep the turntable from revolving when using a dish that is too large to turn?

Try removing the M/W turntable and placing a shallow bowl upside down centered over the rotating device. Then place your plate on top of the bottom of the bowl. The device will still rotate but will not be in contact with anything.
0helpful
1answer

Why turntable will not turn

You either have a bad turntable motor, or else a bad (broken) shaft coupler.

If you need further help, reach me via phone at https://www.6ya.com/expert/ronald_e6b9572cebe3ad27

1helpful
1answer

Kenmore Elite Microwave oven 63792 doesn't heat - all lights, turntable, fan, etc. work just fine.

Most likely it would be a bad magnetron since the light, turntable, and vent fan are running.
2helpful
2answers

Microwave lights, clock, and everything works except when you press start, it just counts down like its cooking, but the microwave is actually not on. No hum as usual or plate rotating. It just counts...

Hi, one of the most common reasons why the turntable won't rotate is that the microwave isn't clean. The turntable guide and carousel can get sticky, preventing the turntable from properly moving. If you have built-on food particles or liquids, fill a bowl with 2 or 3 cups of water and 1 tsp. of liquid detergent and lemon. Run the microwave for about 3 minutes. Clean the microwave with a cloth, including the base of the turntable, guide, carousel grooves and microwave base. Your microwave turntable won't rotate if the grooves on the base of the turntable do not sit right on the carousel. Also, check the position of the turntable guide. Place the guide directly under the turntable. Remove the turntable, and then reposition it into the carousel grooves.
Motor The carousel motor is located beneath the base plate of the microwave. If the carousel isn't turning at all, check the motor. Disconnect the microwave from the power source, and remove the turntable, guide and base plate. Try turning the motor to see if it's just stuck. If it doesn't turn freely after a few seconds, examine the motor to see if it's burned out or corroded. Use an ohmmeter to see if the motor has continuity. If not, you must replace the motor.
Bushings The drive bushings are plastic components that sit underneath the cooking plate. Remove the plate, and examine the bushings. Use a magnifying glass if necessary to see if any debris is caught in the plastic. Clean the bushings, and reinsert the plate. Turn the microwave on to see if it rotates. If the bushings are extremely worn or if some of the plastic is broken off, you need to replace it, which is a complicated repair for consumers. Contact a service technician for assistance.
0helpful
1answer

Turntable on Kenmore Elite will not turn?

The turntable system consists of the motor, the coupler, the turntable support with rollers, and the tray.

You can see and hear a video of how a turntable motor should sound when you rotate it by hand.

If yours is not set to be off via the control panel, and it won't rotate or it sounds like it's grinding, etc., you may have a bad motor or plastic coupler.

If you don't have your owner's manual, you can just enter your full model number at the Sears parts site.

A full Sears/Kenmore model number has 3 digits, a dot, then 8 more digits, such as ###.########

On the resulting page, look to the right for the blue "View manuals" button. Click there.

26197a4.jpg

That Sears-related site has many free manuals. While the manuals they list there are all free, they will ask you to register.

Many times, the owner's manual will have the installation instructions inside.

If yours is not listed there for free, you would have to order it through the
Sears parts site.

That's where you could also order any needed parts and find handy exploded parts views.

We're happy to help you with free advice and we'd appreciate your thoughtful rating of our answe

5helpful
1answer

My Kenmore Elite Microwave model # 721-66469500 turn table stoppe

The turntable system consists of the motor, the coupler, the turntable support with rollers, and the tray.

You can see and hear a video of how a turntable motor should sound when you rotate it by hand.

If yours won't rotate or it sounds like it's grinding, etc., you may have a bad motor or plastic coupler.

To replace either, you need to unplug power, then remove the bottom cover of the oven.

You can usually find exploded views and order parts by entering your model number at the Sears parts site.

A full Sears/Kenmore model number has 3 digits, a dot, then 8 more digits, such as ###.########

We're happy to help you with free advice and we'd appreciate your thoughtful rating of our answer.

0helpful
2answers

Underneath Light funtion stopped working on Kenmore 62642 model

We see this a lot. The problem is on the control panel, which we regularly repair nationwide for $39.95 postpaid.

This light failure often occurs when a bulb goes out and the filament shorts, or when the bulbs are removed or installed without first unplugging the oven from the power line. Either can cause such a failure on the controller.

Details of our service and critical safety information and disassembly information is at our site, and our link is at our listing here on FixYa: http://tinyurl.com/yzjozk

We're happy to help and we appreciate your thoughtful rating of our answer.
2helpful
3answers

Kenmore Elite 66469 Turntable "Clunking" Sound

Either the coupler or the turntable support is bad.

You can find an exploded view by entering your FULL model number (3 digits, a dot, then 8 digits) here: http://www3.sears.com (the 3 is correct)
Not finding what you are looking for?

381 views

Ask a Question

Usually answered in minutes!

Top Kenmore Microwave Ovens Experts

ZJ Limited
ZJ Limited

Level 3 Expert

17989 Answers

Cindy Wells

Level 3 Expert

6688 Answers

Paul Carew

Level 3 Expert

3808 Answers

Are you a Kenmore Microwave Oven Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides

Loading...