Kindle paperwhite won't respond to "Swipe to unlock Kindle. Seems frozen. What do I do to unfreeze it?

SOURCE: how to unfreeze kindle screen? my kindle screen has froze

Hey

Well there are a lot of reasons why the Kindle screen freeze.

most of the times it happens when the Kindle is trying to upload some big files like photos, movies, flash etc. in this case all you have to do it to wait and it will un-freeze in couple of seconds.

Another Very common is that the Kindle Memory is full and he can't respond until some of the memory gets free, this usually will happen once you click too many times on the screen, the poor Kindle is overwhelmed with orders and doesn't know what to do, this happens to "newbies" with the kindle.

A lot of these freezing problems can be fixed by resting your Kindle, you can do a Soft reset press the Alt-Shift-R keys at the same time. (Shift is the one that looks like an up arrow.) If that doesn't work, plug your Kindle into the charger and try again.

You can also do a Hard Reset take the cover off the back and insert a paperclip in the little hole. Hold for 10 seconds, you may need to try again with the Kindle plugged into the cradle.

For the Kindle DX Hold the top on/off switch sliding it to the left and keep to the left, hold for 60-80 Sec, Release it. Wait a minute - the DX will flash. Then the screen will go black and then the main Kindle screen (the guy sitting under the tree) will appear and the start up thermometer bar. Once that's completed, the main menu will come on, and your books will be rstored in batches over the next couple of minutes

And of course you can always Call Amazon Customer Service at 1-866-321-8851, 6a-10p PST, 7 days a week

Hope this will be helpful

Uri_K

SOURCE: Kindle Paperwhite 1st Gen / Where is the battery

There isn't an active battery symbol, you can only see it at the top of the menu screen. There also isn't a percentage attached to the amount of battery time you have left, only an approximation.

SOURCE: paperwhite troubleshooting

You need to as Kindle Support on Amazon.

Mikey

• 6904 Answers
• Posted on Dec 28, 2014

SOURCE: How do I transfer my books from my Apple phone Kindle account to my new Kindle?

As long as they are both registered to the same account. You can transfer them by going to 'Manage Your Kindle' or they will be archived, as long as you downloaded the books via Amazon.

SOURCE: My Kindle Paperwhite will not download books - what do I do?

First reaction is to reset the tablet. Second check if you still can logon with your ID on the Kindel Store. Then try to buy a book. When the error keeps coming back goto the support page from Amazon with the link here:
Fire Kindle Echo Support

Fire Kindle Echo Support

amazon.com