Kenmore Elite Microwave/Convection -- Food not heating but oven gets very hot -- Appears Convection coming on when set to microwave?

SOURCE: convection oven problem

sometimes the high voltage capacitor may be at fault

William Miller

• 9179 Answers
• Posted on Jun 02, 2009

SOURCE: I have a Sharp R-930AK microwave oven. Not heating

That would be a problem with the secondary interlock (lower door switch) or its mount.

Even though a door switch clicks, it may still be bad inside.

Door switch or mount trouble is usually caused by slamming the door or by opening the door while it's cooking without hitting the Stop pad first.

There are plastic mounts inside the microwave which hold the door switches and onto which the door latches lock when you close the door.

The screws on these mounts may be loose. If they get too loose, the switches will not be activated properly.

Sometimes it's a broken tab on the switch holder, allowing the switch to rotate just out of position. This tab can be hard to see, since it is under the bottom edge of the switch.

If the switch mount is broken, it's usually more economical and safer to add a dab or two of hot glue to the mount to secure the switch. Let it cool for about 30 minutes before using.

We have the service / repair manual for this model and have uploaded it to our site here to help you.

It will give you safety info, step by step help in disassembly, troubleshooting tips, and part numbers.

Most computers will open this document automatically, but you may need the free Adobe Reader

If a switch is all you need, we offer a universal type for only $5 postpaid which you can order here.

You can order other parts from Encompass here or you can call them toll-free at 866-779-5835.

We're happy to help you with free advice and we'd appreciate your thoughtful rating of our answer.

William Miller

• 9179 Answers
• Posted on Jul 13, 2009

SOURCE: Kenmore Elite Advantium 120, model # 363.63693301,

You probably just have a bad primary interlock (upper door switch) or its mount is loose or broken.

Door switch or mount trouble is usually caused by slamming the door or by opening the door while it's cooking without hitting the Stop pad first.

There are plastic mounts inside the microwave which hold the door switches and onto which the door latches lock when you close the door.

The screws on these mounts may be loose. If they get too loose, the switches will not be activated properly.

Sometimes it's a broken tab on the switch holder, allowing the switch to rotate just out of position. This tab can be hard to see, since it is under the bottom edge of the switch.

If the switch mount is broken, it's usually more economical and safer to add a dab or two of hot glue to the mount to secure the switch. Let it cool for about 30 minutes before using.

We have the service / repair manual for this model and have uploaded it to our site here to help you.

It will give you safety info, step by step help in disassembly, troubleshooting tips, and part numbers.

Most computers will open this document automatically, but you may need the free Adobe Reader.

For more on door switches & mounts, see: http://www.microwavedisplay.com/doorsw.txt

You can find helpful exploded view diagrams and order parts by entering your full model number from the tag on the oven here.

If a switch is all you need, we offer a universal type for only $5 postpaid which you can order here.

But if you need any cosmetic parts, enter your full model number at the Sears parts site.

We're happy to help you with free advice and we'd appreciate your thoughtful rating of our answer.

SOURCE: microwave sparked out now it does not work

You had something metal inside the microwave. Do you have a rack inside on a revolving tray? On my microwave, if the foot of the wire rack is not on the revolving tray, it will spark against the floor of the oven. Microwave will go around round pieces of metal - it will spark if it finds a flat surface. I dont think you did any damage to your machine but try to not do this again.

I hope this helps you.

SOURCE: I have a Kenmore Elite microwave oven...

Is this oven still under warranty? If so, take advantage. If not, remove the power plug and the case. Short out, with a screwdriver, the large can-shaped capacitor with two terminals sticking out. Check the wiring and circuit board for signs of burning. If everything looks ok, remove the thin sheet metal wave guide that sits above or beside the microwave energy port into the cooking cavity. Under the sheet metal, there is a metal fan-like device called a 'stirrer' that has a plastic bearing. Remove this stirrer and smell the bearing. If it smells like the burning wire smell, replace the stirrer. You can buy it through 'Sears Parts' online.