Hi, One of my client server is using Symantec Backup Exec 2015 and HP USB tape drive and RDX for backup. The issue is that the RDX gets ejected automatically after sometime(1 hour-2 hour, it varies), while backup job is not running. But if RDX is inserted after the backup job starts everything works fine, the tape don't gets ejected and backups are suucessfully completed. The issue occurs when tape is inserted when job is not running and it is occuring for all the tapes. We checked with veritas team and they said Backup Exec is working fine and it is a hardware issue. So we replaced the tape drive with a new one. But still tapes (enough free space available) are getting ejected suddenly after sometime. Please give some possible reasons and solutions for the same. Thanks
RDX tape drives, by HP (tandenberg)
did you reload all that HP software and drivers fresh?
did you try fresh tape.
i replace the tape drive, (new , used, NOS , from whom, ebay)
i bet the tape drive, logs errors, if you look,
the driver software will log that, and you can see why the tape
failed, my guess, damage to the tape, end to end.
try fresh new tape, NEW in a box, not used.
why not ask at REAL HP ?
at HPE.
start here
they will direct you to HPE forums
https://h30434.www3.hp.com/
and read here, in finiky tape.
https://serverfault.com/questions/313102...
DAT was never designed for data backup!!!
why not evolve to say HOT Swapped, DISKDRIVES.
or cloud backup(sorry, it scares me too) but is OUT THERE! (lol)
why not join a real enterpise forum and not here in the text chat generic forums.
many or most here never seen a DAT, ever.
use the correct forum, and win.
see this.http://h20565.www2.hpe.com/portal/site/h...
see the forum. for HPE>?
or read the advisories first.
http://h20564.www2.hpe.com/hpsc/doc/publ...
why not Talk, in HPE and not ever in fixya
all we can do is point the the correct, support base. and that is HPE.
HP Enterpise !
The real acid test for tape (or all mediums)
is doing a off line restore from tape.
to a diff. test system.
testing that backups actually work
many times, you find they don't.
sorry if Old Hat.
×
SOURCE: Tandberg LTO HH (LTO-3)
The error is because the driver isn't loaded for the device. Look up how to add the device in symantec help. If windows recognizes it already then usually you can go to devices and add teh device from within symantec.
SOURCE: Quantum ATL SuperLoader
If you cannot physically load a tape into the drive it is a hardware problem and the drive requires service. It is not a software problem.
Of course, the library could already have the maximum tapes it can hold. If this is the case then eject a tape from the library to make room for the tape you want to add.
I hope this helps.
263 views
Usually answered in minutes!
×