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Jonathan Beem Posted on Oct 11, 2017

My Kenmore microwave won't shut off. The light remains on and there a humming sound like it's on but the turntable won't turn. Model 790.80333310

5 Related Answers

Anonymous

  • 5911 Answers
  • Posted on Jul 31, 2007

SOURCE: Maytag Rangehood Microwave Loud Humming

Sounds like you just fried your magnetron. Normally when they go bad, they make a very loud noise like what you described. The smell concerns me because you may have ruined the waveguide as well. If the magnetron burns through the protective painted surface of the waveguide, the waveguide is ruined. In most microwave ovens this means replacing the entire unit because the waveguide is not replaceable. Putting a new magnetron in a damaged waveguide will result in the same arcing and eventual failure. In addition to the magnetron, the following components are part of the same high voltage network: HV Transformer HV Diode HV Capacitor Magnetron Thermal Cut-Out Any one of these components could have also been damaged. I DO NOT recommend taking any voltage measurements inside the HV network. Potentials of over 4000 volts can be reached and make it very dangerous for the do-it-yourselfer. Taking resistance readings with the unit unplugged is strongly encouraged. If you decide to pursue a repair, inspect the magnetron tip and inside of the waveguide first. If the magnetron is melted and/or there are burn marks inside the waveguide, a new microwave may be a in order. This actually may be a better option than an expensive repair. I hope you find this advice helpful.

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William Miller

  • 9179 Answers
  • Posted on Jan 20, 2008

SOURCE: kenmore microwave model 721.62644200

We see this a lot. The problem is on the control panel, which we regularly repair nationwide for $39.95 postpaid.

This light failure often occurs when a bulb goes out and the filament shorts, or when the bulbs are removed or installed without first unplugging the oven from the power line. Either can cause such a failure on the controller.

This can often also affect the exhaust fan operation, too. The lights and fan can be inoperable or stuck on too.

Details of our service and critical safety information and disassembly information is at our site, and our link is at our listing here on FixYa: http://tinyurl.com/yzjozk

We're happy to help and we appreciate your thoughtful rating of our answer.

MicrowaveSvc

William Miller

  • 9179 Answers
  • Posted on May 02, 2008

SOURCE: turntable microwave oven (model JE1540WW 002) (serial ZR943877S)

Chances are that it is not actually microwaving, but that can be checked by placing a small cup of water inside.

Overall, though, it's not a good idea to run it if it's not working right.

This problem is usually caused by either a bad door switch, a loose door switch mount, or a problem on the control panel.

Even though a door switch clicks, it may still be bad inside. Its continuity must be checked.

Door switch or mount trouble can be caused by slamming the door or by opening the door while it's cooking without hitting the Stop pad first.

If you or someone you know decide to look into it, we have critical information on safety, disassembly and door switches at our site, and our link is at our listing here on FixYa: http://tinyurl.com/yzjozk

You can find helpful exploded view diagrams and order parts by entering your full model number here: http://tinyurl.com/gv383

There should also be a "mini-manual" hidden inside the unit behind the control panel, which is very helpful when troubleshooting.

If you think the problem is on the control panel, we repair these nationwide by mail for $39.95 postpaid in most cases.

We're happy to help and we appreciate your thoughtful rating of our answer.

William E. Miller, AS-EET
[email protected]
http://www.microwavedisplay.com

MicrowaveSvc

William Miller

  • 9179 Answers
  • Posted on Jul 19, 2008

SOURCE: Humming sound, F9 and dead

Seems like I answered this, but maybe it's a different poster.

The 721 model code means it's an LG/Goldstar-made oven and F9 indicates a problem with the inverter or magnetron.

Due to the lethal voltages involved, I do not recommend that a person without training and experience ever work on these models.

I would suggest you contact Sears for service.

We're happy to help you and we'd appreciate your thoughtful rating of our answer.

ginko

Ginko

  • 19396 Answers
  • Posted on Aug 04, 2008

SOURCE: GE Spacemaker XL1800 Microwave

You need to take apart the oven and fix the turntable gear, then reassemble it, it is not a difficult job. Always work with power unplugged.

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There might be a problem with door switch for your microwave to be turning off after 3 seconds and the door switch will need replacement on your microwave.
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To allow us to help you effectively (at no charge), please post a NEW problem to FixYa, and please include your brand name and the full model number from the tag in or on the unit, your symptoms, as well as the answers to these questions:

- When you try to microwave are the inside light, internal cooling fan and turntable all working?

- Is there any unusual noise or is it louder or quieter than normal?

(A loud buzz, hum, or groan is usually a shorted high voltage rectifier diode, but a sound like gurgling into an empty coffee mug is one symptom of a failed magnetron, and yet the mag can be bad without that sound.)

We have a sound clip here of what a microwave should sound like when the cooling fan and high voltage section are working.

Note that a
full Sears/Kenmore model number has 3 digits, a dot, then 8 more digits, such as ###.########
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The turntable system consists of the motor, the coupler, the turntable support with rollers, and the tray.

You can see and hear a video of how a turntable motor should sound when you rotate it by hand.

If yours won't rotate or it sounds like it's grinding, etc., you may have a bad motor or plastic coupler.

To replace either, you need to unplug power, then remove the bottom cover of the oven.

You can usually find exploded views and order parts by entering your model number at the Sears parts site.

A full Sears/Kenmore model number has 3 digits, a dot, then 8 more digits, such as ###.########

We're happy to help you with free advice and we'd appreciate your thoughtful rating of our answer.

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The turntable system consists of the motor, the coupler, the turntable support with rollers, and the tray.

You can see and hear a video of how a turntable motor should sound when you rotate it by hand.

If yours sounds like it's grinding, etc., you may have a bad motor or plastic coupler.

To replace either, you need to unplug power, then remove the bottom cover of the oven.

You can usually find exploded views and order parts by entering your model number here at the Sears parts site.

A full Sears/Kenmore model number has 3 digits, a dot, then 8 more digits, such as ###.########

We're happy to help you with free advice and we'd appreciate your thoughtful rating of our answer.

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