Log in to your Amazon account then use the drop down to go to Your Account
amazon prime is a subscription service. You will find it was a free trial but if you do not cancel the trial Amazon charges you a one year subscription. which will be the 79 Euro charge. Contact Amazon to cancel the subscription if you do not want it.
I have seen a similar question about this and that is why I know about the subscription charge.
SOURCE: why have I been charged &79 for amazon prime when I haven't ordered it
Try contacting Amazon again, using the customer support information from their website. You can also challenge the charge with your credit card company if it is invalid.
There are btwo main ways to become an Amazon Prime member. One is to join from the main Amazon.com site, and one is to accept a 30 day trial. They both cost the same which is an annual fee. There are a coiple of advantages to having a Prime membership. Free two day shpping on Prime items, and free Amazon Prime movies. You would need to enter a credit card number. Currently at an annual cost of $99.99. A post to the site should get you out of the membership if you do not want it.
SOURCE: How do I cancel Amazon Prime
Just sign on to Amazon and select "prime" then select "Manage prime" you can cancel there.
Hope this helps.
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