Brother MFC-8840D All-In-One Laser Printer Logo
Posted on Jul 29, 2009

Brother MFC-8840d ADF feed problem

The paper is feeding past the spring loaded plate that holds the paper to the scan window but then catches and jambs as it enters the return slot. If we add a little pressure to the top of the copier lid it often will work. The lid does not seem to sit level - it is slightly higher at the back then the front. We just replaced the back left hinge - the feed problem seemed to appear simultaneously with the broken hinge.

1 Answer

c_sevy

Level 1:

An expert who has achieved level 1.

Hot-Shot:

An expert who has answered 20 questions.

Corporal:

An expert that has over 10 points.

Mayor:

An expert whose answer got voted for 2 times.

  • Contributor 30 Answers
  • Posted on Aug 04, 2009
c_sevy
Contributor
Level 1:

An expert who has achieved level 1.

Hot-Shot:

An expert who has answered 20 questions.

Corporal:

An expert that has over 10 points.

Mayor:

An expert whose answer got voted for 2 times.

Joined: May 13, 2009
Answers
30
Questions
1
Helped
12330
Points
69

Hi, the left hinge is spring loaded to keep the lid open. This applies a lot of pressure on the pivot point of the hinge (steel pin/plastic hinge) that elongates the plastic holes and raises the lid from the scanner. As the paper leaves the scan window, a ramp next to the scan window sends the paper up to the tray, just past that ramp under the lid is a lip that guides the paper to the tray. With the hinge stretched, the lip is too high and catches the end of the paper at the rear only, and jams the paper. If you press on the cover (with the new hinge) and it does not catch then you have installed a bad hinge. Also ensure that the top part of the hinge is on the guide pins under the cover.

Add Your Answer

×

Uploading: 0%

my-video-file.mp4

Complete. Click "Add" to insert your video. Add

×

Loading...
Loading...

Related Questions:

0helpful
2answers

MFC 8820D ADF Will Not Feed Document

The ADF in my Brother MFC 8820D will not feed a page through
0helpful
2answers

Brother MFC-8860DN All-In-One Laser Printer showing document jam error

Doc jam error usually means a jam in the adf (auto doc feed) when feeding a fax or doc to copy.

The most common reason brother mfc,s of this configuration have doc feed issues is believe it or not the hinge that operates the lid/adf, specifically the left side one (looking from the front). Inside the hinge there are two springs exerting tremendous force on the hinge (that enables the lid to stay up by itself) however this force eventually slowly breaks the fulcrum point of the hinge which leads to the lid not closing properly which means a sensor under the lid does not activate properly resulting in the adf stopping and resulting in the machine registering a jam. the difference between the sensor activating or not can be as little as a millimeter and is not often disernable. the hinge needs replacing by a techo.

the other reason could be you just have dirty adf feed rollers, clean them with a cotton rag dipped in metho, open the adf lid and give the rollers a scrub. the rollers should have 'tread' on them similar to a tyre, if not they are worn and need replacing.

One other possibility is there may be a paper fragment left over from a jam removal still caught in the paper path and activating a sensor activator that tells the machine paper is coming or going. most commonly in the section where the paper is looping on its return journey back out of the adf, open the adf lid, have a look with a torch and see how you go.

Regards, Andrew.
0helpful
1answer

Brother MFC-8840D printer w/false paper jam indication.

With my Brother 8840D I have had paper jams that when cleared would not delete from the display nor would the machine operate until I unplugged the machine for around eight hours. I guess it is a sort of reset or reboot.
0helpful
1answer

I have a 8840D. the doc feeder became unglued from it hinges on the base of the machine. Also it does not feed docs any more.

you configure your printer adf insert paper adf congigure copy quantity button press print key then make copy how much quantity
thanks
reply me comments
0helpful
1answer

Brother MFC 8840D grinding sound when feeding paper

One or more of the gears on the drive train is damaged, you wil need to take the Printer to a service centre to be repaired.
0helpful
1answer

ADF not working

Open the document feeder and look for an obstruction.

Clean the roller and pad with isopropyl alcohol.

Also look for a switch actuator trapped down or knocked off.

1helpful
1answer

ADF (automatic document feeder) constantly jams

change paper pick-up roller & paper stop roller in ADF
0helpful
1answer

MFC 440CN fax machine

Is this through the ADF (top feeder) or from the paper tray? Either one can have some build-up on the paper feed rollers and would have to be cleaned.
0helpful
1answer

Top Paper Feed Won't Work

Like a worn running shoes, the paper feed roller of the Automatic Document Feeder (ADF) have lost it's traction and has to be replaced or cleaned. Paper just slids and doesn't picked up properly without that little push. Professional servicers use a cleaner specifically designed for rubber rollers. However, YOU CAN get extra miles on it by dabbing a Q-tip in warm water and cleaning the paper feed roller on the ADF. Like all eletrical devices, the unit has to be turned off and unplugged before working on it. Take all precationary measures and goodluck.
Not finding what you are looking for?

674 views

Ask a Question

Usually answered in minutes!

Top Brother Office Equipment & Supplies Experts

Norman Weimar
Norman Weimar

Level 3 Expert

7035 Answers

Cindy Wells

Level 3 Expert

6688 Answers

k24674

Level 3 Expert

8093 Answers

Are you a Brother Office Equipment and Supply Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides

Loading...