When printing a color document everything is PINK. Have tried color sync repair. Says verified. Look at colors and media. Nothing. Cartridges are NOT clogged. Did a cleaning and the sheet will all colors came out just fine. Reinstalled printer. No change. Cannot figure out why pictures come out pink. thanks for ANY insight. Claudia

Magenta and cyan make blue.

Check the cyan ink and head.

replace the magenta image unit

Btw, I’m available to help over the phone in case u need at https://www.6ya.com/expert/normanj_7893313f0751935f

your'e printing setting are adjusted to color only. Try to change setting from control panel>printers

This has to do with the document printing properties. When you are ready to print a document, choose properties and make sure you go through the printer settings under that software.
The test page only verifies the cartridges. The printer properties of the software control the printer during printing.

Hello sir; Are you using remanufacture ink cartridge? if yes, why don't try brand name cartridge, if still don't work, my suggestion go buy a new machine much save more than send to the shop for repaire.

Hi alexgallo01
Do you get other colours except pink?
If that is the case,reasons could be:
1. there is not enough RED or BLUE in the cartridge.
2. you haven't selected pink colour on the text or images you are trying to print.
If you are typing a document highlight the text you want in pink, and choose PINK color for the font.
Then print the document. The printer will use color closest to your choice, if it does not have the exact color.
Hope this will help.
If it help you, please give a rating
Cheers
luciana44

Check the following information please.

General print quality issues

Solving issues with color documents This section describes issues that can occur when you print in color. Color document issues Problem Cause Solution Only black is printing when the document should be printing in color.

Color mode is not selected in your program or printer driver. Select color mode instead of grayscale mode. The correct printer driver might not be selected in the program. Select the correct printer driver. The device might not be correctly configured. Print a Configuration page.

One or more colors are not printing, or are inaccurate.

Sealing tape might be on the print cartridges. Verify that the sealing tape has been completely removed from the print cartridges. The media might not meet HP specifications. Use a different paper, such as high-quality paper that is intended for color laser printers. The device might be operating in excessively humid conditions. Verify that the device environment is within humidity specifications. One or more print cartridges might be low. If you are using non-HP print cartridges, no messages appear on the device control panel or in the HP Toolbox. Replace any low print cartridges. The control panel is set for override. Replace low or empty print cartridges. A color is printing inconsistently after you load a new print cartridge.

Another print cartridge might be low. If you are using a non-HP print cartridge, it might be low or empty but you will receive no indication. Remove the print cartridge for the color that is printing inconsistently and reinstall it. The control panel is set for override. Replace low or empty print cartridges. The colors on the printed page do not match the colors as they appear on the screen.

The colors on your computer monitor might differ from the device output. Select Screen Match in the Color tab of the printer driver. If extremely light colors or extremely dark colors on screen are not printing, your software program might interpret extremely light colors as white or extremely dark colors as black. If possible, avoid using extremely light or extremely dark colors. The media might not meet HP specifications. Use a different paper, such as high-quality paper that is intended for color laser printers. The finish on the printed color page is inconsistent.

The media might be too rough. Use a smooth paper or print media, such as a high-quality paper that is made for color laser printers. Generally, smoother media produces better results. Repetitive image defect ruler Use a repetitive image defect ruler to measure occurrences of repetitive image defects to help solve image quality problems. Place the ruler next to the first occurrence of the defect on the page. Find the distance between identical defects and see the Repetitive image defects table to identify the component that is causing the defect. Repetitive image defects Measurement Component 24.7 mm0.97 inch Developer sleeve 26.7 mm1.05 inches Charge roller 32.9 mm1.3 inches RS roller 37.7 mm1.48 inches Transfer roller 54.5 mm2.15 inches ETB rollers 56.6 mm2.22 inches Fuser sleeve 62.8 mm2.47 inches Pressure roller 75.4 mm2.97 inches OPC
Have a good evening

Assuming there is ink in the color cartridges and that it's viable, then you need to clean the printhead. There should be documentation for doing this in the software that came with the printer.

Run a clean cycle and a test page this is priming the cartridges. If this fails to get the colors going the printer will need to go in for repair. The internal print circuit could be gone. Check costs before doing this a new printer maybe worth less then the repair.

the wastage part of ur pink toner is full a is dropping the powder on paper.get it cleaned to continue good printing.wish u success