Dell 1720dn Laser Printer Logo

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Posted on Jul 28, 2009
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Paper jammed (Dell lase Printer 1720dn

My printer shows paper jammed which i completely removed but the indicator still shows paper jammed

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  • Contributor 9 Answers
  • Posted on Aug 22, 2009
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Open the back cover and look for paper wrapped around a roller back there. That is the most common cause of the issues with this machine. The other thing you can try is to push down on the little flaps where the paper comes out of the printer. These get stuck and need cleaning/replacement all the time in the later life of these models (1720's).

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  • Dell Expert 241 Answers
  • Posted on Jul 18, 2019
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Why The Dell Printer Offline Error Occurs?
§There can be issues with Printers and Devices in the control panel thereby leading to the problem at hand.
§There can be issues with the Printer Settings resulting in the particular error.
§Issues with the Printer Driver can also cause this Dell-related error code.
§There can be some connectivity issues with your Router or Modem that are probable causes of the Printer Offline error code.
§Issues with hardware and software can also prevail thereby causing several printer errors repeatedly.
§Communication issues, resulting from Antivirus or incorrect Firewall settings.
§Incorrect IP Address sometimes results in such issues.
For More Info Do Visit Us: Dell printer offline
Or You Can Call Us: +1-888-633-7151

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Related Questions:

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Paper Jam light is on and there's no jam anywhere. What do you do?

A paper jam notification can be caused by two things. One a hard jam, paper stuck.

Two, If the paper does not reach a flag or sensor on time, the printer knows that a jam has occurred.

Most likely, you had a paper pick problem caused by dirty rollers or maybe the paper is held to tightly by the paper tray. Also a static charge on the paper can sometimes cause sheets of paper to stick together.

Don
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My Dell 1720dn constantly has paper jams. A

I am having the same problem, did this get resolved?
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Dell 1720 laser printer shows paper jam after clearing jam and turning off and back on.

Hi,
some paper piece may be left in the printer.
Please check where was the leading edge of the paper when it was jammed. some sensors may have got stuck while removing paper. open the toner door remove the toner cartridge, just see all the sensor flags with fingers, refix toner and power on and try printing
1helpful
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Paper Jammed totally removed but indicator still records paper jammed

Here is a very key fix to the problem described:
The 2 rollers which help feed paper get slippery and don't work well after a while. These rollers are found by flipping the unit over (after removal of the toner/drum/paper drawers) and exposing them (they are towards the front of the unit). The two rollers have one rubber band each which provide friction. Just remover the rubber bands (black), flip them "inside out" and replace on the unit. This will expose a new surface, an viola!... virtually double the life of the roller... The other option is to obtain a roller replacement unit from DELL/LEXMARK. They are aware of the problem and have a "kit" to service the unit. Good Luck!....
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1720dn error light will not reset

Follow this link to a previous FixYa post about this error and the suggested solution.
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PRINTER JAM

look for small, small pice off papper in the printer where pappers pass tru
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Paper Jam error

Try feeding paper from the front, if it works, your paper pickup rollers maybe having problems (dusty/worn-out).

- Bianca
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