Question about Vacuums
Posted by Anonymous on
You shouldn't leave the battery on charge all the time. Only charge when it needs it. You have most likely exhausted the battery life.
Posted on Sep 07, 2017
Hi Helen, it's Allan at Dyson.
I am sorry for the delay in contacting you.
If this isn't a power issue, then I would suggest it is an issue with the main body. This would be better discussed with an agent over the phone as they can run through diagnostics with you.
Please give the Dyson Helpline a call on 1-866-693-9766 (US), 1-877-397-6622 (CA), 0800 298 0298 (UK). Our experts will be happy to talk you through some further diagnostic checks when you have your machine easily to hand.
I'm sorry I couldn't be of any help directly and I apologise again for the lateness of the reply.
All the best,
Posted on Jan 12, 2016
It's only a few months old though! And I have lost the receipt. Looks like I'll be buying a new one, thanks though.
Posted on May 31, 2016
ring dyson for support it could be the micro particle filter is blocked up and needs cleaning.
Dyson have really good support
Posted on Sep 10, 2016
i take mine off the charger just for safety seasons dont like leaving things plugged in after its charged.
Posted on Dec 07, 2016
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