Question about Acer Computers & Internet
Fix 1: Power reset your laptop
Power resetting does a trick to fix the Acer black screen issue and it works for many people. Here's how to do it:
1.Turn off your laptop.
2.Remove the AC adapter cable, hard drives, the battery and any other attached peripheral devices.
3.Press and hold the Power button for 30 seconds and release. Your laptop will boot up and turn off during this time period.
4.Put your battery back in and plug the charger. Then don't plug anything else.
5.Press the Power button as normal to turn on your laptop.
Your laptop should start normally now.
If this method works for you, you should update your device drivers to the latest version to prevent similar problems from happening again.
If the laptop screen is black, don't worry. There are other solutions.
Fix 2: Try F2, F9, and F10 key
If you find yous Acer laptop screen is black, you can try this:
1.Ensure to turn off your laptop, and unplug any external devices.
2.Press the Power button to turn on your laptop.
3.When you see the Acer logo or splash screen appears, press F2, F9, F10, and Enter key on your keyboard.
4.Select Exit > Yes, and press Enter.
Your laptop will start and the black screen issue should be resolved.
Fix 3: Update graphics card driver
The missing or outdated graphics card driver in your laptop can cause the black screen, so you should verify that the graphics drivers in your laptop are up to date, and update those that aren't.
Note: You'll need to log into your computer to perform these method. If you can't log into your computer, boot your laptop into Safe Modewith network, then follow the instructions below.
You can manually search for the latest version of your graphics driver from the manufacturer, and download and install it in your computer. This requires time and computer skills. We recommend this if you're confident with your computer skills.
If you don't have time or patience, you can do it automatically with Driver Easy.
Driver Easy will automatically recognize your system and find the correct drivers for it.You don't need to know exactly what system your computer is running, you don't need to risk downloading and installing the wrong driver, and you don't need to worry about making mistake when installing.
1.Downloadand install Driver Easy.
2.Run Driver Easy and click the Scan Now button. Driver Easy will then scan your computer and detect any problem drivers.
3.Click the Update button next to the flagged graphics device to automatically download the correct version of the driver (you can do this with the FREE version), then install the driver in your computer.
Or click Update All to automatically download and install the correct version of all the drivers that are missing or out of date on your system (this requires the Pro version - you'll be prompted to upgrade when you click Update All).
4.After updating, restart your computer to take effect.
Check and see if your laptop screen works properly.
Fix 4: Check for virus and malware
Note: You'll need to log into your computer to perform these method. If you can't log into your computer, boot your laptop into Safe Mode with network, then follow the instructions below.
Your Acer laptop screen may be black if your system has been damaged by virus or malware.
So run a virus scan across your entire Windows system. Yes, it may take some time to complete, but it's worth it. Unfortunately, Windows Defender may not detect it, so it's worth trying another antivirus program such as Avira and panda.
It any malware has been detected, follow the instructions provided by the antivirus program to fix it.
Then restart your computer as normal and see if it fixes your black screen issue.
Fix 5: Update BIOS
BIOS stands for Basic Input Output System. It's a software that is stored on a small memory chip in the Motherboard of your computer. BIOS is used to identify and troubleshoot the hardware issue in your computer or laptop.
To update your BIOS, go to Acer support page, find the BIOS file for your Acer laptop model. Download it into your USB drive, and follow the instructions provided by Acer to update BIOS.
Posted on Dec 04, 2019
Save hours of searching online or wasting money on unnecessary repairs by talking to a 6YA Expert who can help you resolve this issue over the phone in a minute or two.
Best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
Here's a link to this great service
Posted on Jan 02, 2017
turn on pc enter bios setup select default settings save and restart.have os disk in drive wait for screen display any key to start from cd.press any key to load disk.in options select install windows ( not repair) your system will find existing os ,now you can choose repair or install fresh copy.if you choose to install fresh copy delete partition first and create new partition and format.
Posted on Mar 02, 2008
This is such a user error. I had the same problem on my 3100-1718. It was as simple as holding down the Fn key and using the left and right arrow keys to change the brightness... I am a goofball for ever letting this stay dark for a month !
Posted on Jan 16, 2009
Try to see if it will boot in safe mode, by pressing F8 while the laptop boots up. If it allows you to boot in safe mode, try to do a system restore when you know that laptop was working with no problems. You can do this by clicking on start>all programs>accessories>system tools>system restore and choose a date and time when you know that the laptop was working with no problems. If this does not work or you cannot boot in safe mode (be aware that everything will look big in safe mode and when the computer reboots if asked how you want to start windows, choose start windows normally), try doing a recovery. This will restore your computer to the factory default settings when you purchased it. You can do this by booting the computer, when the acer screen appears hold down the ALT key and continuously press F10, this will open the recovery manager and you can restore it from there.
I hope this helps
Posted on Jan 20, 2009
You should contact Acer. They know they have a display problen with the Acer Aspire One that can be fixed with a BIOS upgrade. We got our done. They sent us a USB thumb drive with the files and instructions on how to boot the thumb drive. After a couple of minutes the Acer restarted and all is fine.
Posted on Jun 02, 2009
this is a problem with the standby feature there is a patch that Microsoft has put out that should fix the problem i think the main cause is having a usb device plugged in when going to sleep, search Microsoft knowldege base and it should pop right up
Posted on Jul 11, 2009
Tips for a great answer:
Sep 05, 2017 | Acer Computers & Internet
Jun 23, 2014 | Acer Aspire 5560-7851 AS5560-7851 15.6"...
Jun 01, 2014 | Acer Aspire 5560-7851 AS5560-7851 15.6"...
Jan 21, 2013 | Acer Aspire 5552 5552g 5553 5553g 5560...
Jun 29, 2010 | Compaq Presario X1000 Notebook
Jun 08, 2010 | Acer Aspire 5315 Notebook
Feb 18, 2010 | Acer Aspire 5315-2153 Notebook
Jan 23, 2010 | Acer Aspire 5600 Series 5610-2013 Notebook
98 people viewed this question
Usually answered in minutes!
Step 2: Please assign your manual to a product: