My Thomson TopUp TV box only plays for a while then freezes. I have to turn it off, turn it on and the same thing happens.

try going to menu > set-up > box settings and then change the TV Guide type to the Freeview 8 day guide.

I am just guessing but you may have an ant-copy signal embedded into program signal causing to when you are trying to look at a recording to another source. If that is the case then there is one way that would work. You need to connect inline with the video line out to the in of the other unit (yellow) and that would solve the problem. Go to xdimax.com and check out a dimax signal adaptor( can not recall what it goes by,description-wise) This is almost like trying to use a hdmi output and a audio/video connection at the same time.This also happened when doing the same with some video decks (vcr)

if the tv is old i presume it does not have a digital decoder buit in.
you may have a stand alone digital box .if so try the box on a different aerial if it works ok here then get your aerial checked

Sounds to me like your hard drive is full. Do you use the topup tv part of the box? If not, deselect all the topup tv channels. This will free up a significant amount of drive. Failing that, you'll have to delete some of your programs, sorry!
To deselect topup tv channels;
Go into the menu option, Customise Top Up TV Anytime, and de-activate all the selected channels

try this forum http://kafkasworld.com/phpBB2/ they have tons of stuff on thomson dtis

Just got off the phone to TopUp TV and they knew how to sort this out.

Follow these steps

1. Turn on unit and press menu

2. choose set-up

3. then choose Help

4. On the help screen type the number 1397 on your remote - This will take you to an Engineer set-up screen.

5. Scroll down to option 7 (disable library video window) and toggle this option to "YES"

navigate back to your programs and delete the recording that was giving you the problem.

get a new TV :)

have you connected the small cable at the back?

Hi Ive just bought a thomson dtr box and the picture keeps freezing .new arial new cable etc.well ive just tried a £20 freeview box and its fine good clear picture and dosnt freeze.I had a good signal when using the thompson box and its the box load of rubbish taking it back to shop.

this recorder is constantly getting bad reviews, I think it is unfair because mine does the job, however this problem occured heres what you do.
turn off at the mains and wait 20secs turn back on and hold the standby button untill a light appears.
in sequence up down left right menu ok press the buttons on the front of the box wait 60 seconds and the normal red light will appear turn on box and there you go.
Good Luck further issues visit www.topuptv.com WARNING- doing this procedure will swipe your library but i think it is the only solution