My ipod say visit www.apple.com/support/ipod
when it displays "www.apple.com/support/ipod", it is showing you the url that you want to go to. To go to this url, open up firefox or internet explorer and type in the url into the white bar at the top, and press 'enter' on the keyboard. The url it gave you is actually apple's official website. Showing you the url to go to is the ipod's default message if something is wrong with it. Going to the URL will most likely answer why it is showing you the message in the first place, as it is apple's official web page for getting help with your ipod.
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