I turned on my laptop it it has a blue box that says harddisk security SATA PORT 0 WDC WD3200BEVT-24A23LOCK
That may be a virus/.
shut the computer off cold with power button, wait 20 seconds and restart it.
something has locked the hardrive
SOURCE: My daughter's Aspire One is
This password is a BIOS password and to reset it you'll need to go into BIOS and do it manually.
If the password comes up before any other loading screens then we'll need to flush the BIOS password cache, but hopefully we can solve everything by going into BIOS.
To enter BIOS hit the F2 key repeatedly as the computer boots up. You should enter BIOS after the first loading screen by Acer. If this does not send you into BIOS, try the DEL and F1 keys. You might also need to hold the F2 and DEL keys together. Once in BIOS find where you can set the password and reset it or enter a blank password as your new password.
If you can't access BIOS or are prompted for a password once you enter BIOS, try the following methods to flush the BIOS password cache:
1. Contact Acer support and ask if they have a backdoor BIOS password that they will allow you to use.
2. Send your laptop to Acer to have them reset the password manually, although this takes an undisclosed amount of time and I believe they will make you pay about $100.
3. If you don't want to pay Acer, open your laptop and locate the motherboard. On the motherboard there is a CMOS battery, if you don't know where this is use your PC manual. Remove the battery for an hour and then place it back on the motherboard. This should reset the password. After this turn on your computer and continuously hit F2, or whatever key you find opens BIOS, while the computer boots. This will reset all your BIOS settings so it may take a few minutes to open. After it is open, just exit BIOS and everything should be working properly.
Thanks for using FixYa and good luck!
You have the S.M.A.R.T. virus infestation. There is nothing wrong with your hard drive.
You can try to remove the infestation yourself by following the steps below or as I recommend to most everyone who gets this particular virus. Bring it to a pc shop that specializes in virus removal for a set price. I strongly recommend bringing it to a expert because this is a very tough infestation to remove. If you try and remove it yourself you are very unlikely to remove all of the virus infestation and might not be able to recover any missing program Icons that have already disappeared.
If you feel lucky then here you go:
Start
your PC and press F8 several times until the boot menu comes up. Then
select "Safe Mode with Networking". Now get some or ALL of the FREE
programs below.
Download, Install and Run Malwarebytes Anti-Malware:
http://majorgeeks.com/download.php?det=5756
When Installing choose the non-pro version.
Download, Unzip, Install and Run TDSSKiller:
http://majorgeeks.com/Kaspersky_TDSSKiller_d6895.html
Download, Install and Run Super Anti-Spyware:
http://majorgeeks.com/SUPERAntiSpyware_d5116.html
If you have an outdated Anti-virus program then Download, Install and Run Avira Anti-Virus:
http://majorgeeks.com/Avira_AntiVir_Personal_-_FREE_Antivirus_d955.html
Make sure to select ALL of the "threat categories" when you install or configure Avira...
SMART failure error means your hard drive is dying and there is no way to make it working for a longer period of time.
Soon, your hard drive will fail permanently and won't give second chance to work and so prevents you to access any of your important data.
So, before disaster strikes, you're highly recommended to backup and replace your hard drive as soon as you can. Otherwise, you might be in big trouble.
Hope it helps!!
SOURCE: Unlocking hard disk security SATA port 0 Wdc WD5000BPVT-24HXZLock
WD is a Western Digital product look on their support page for your answer.
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