This is a new Samsung 13 kg top loader washing machine
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HI. thanks for the question. well, not good news for you. the transmission has failed. has broken a gear inside. very costly .suggest buying new. A roper washer. good price. good washer. thanks the appliance doc. please rate my answer thanks.
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that wa the first thing that came to my mind i think your on the right track call a service department give them the make model number of the washer they should be able to help you locate a reset switch if it has one . good luck
SOURCE: samsung sw51asp top loader washing machine
I had the same problem and from bit of research dE probably means door error. It turns out to be the reed (magnetic) switch was not functioning properly so wasn't closing the circuit when the door is closed.
DO NOT DO THIS UNLESS YOU HAVE BASIC UNDERSTAND OF ELECTRICITY!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! Of you may really harm yourself.
To test if your problem is the reed switch then
1. Turn AC power OFF, unplug from wall
2. HAVE YOU TURNED THE POWER OFF?
3. Unscrew two visible screws on the back of the machine near the top
4. Take back lid off by pull up which will expose all the wires at the back
5. Put your head in the drum and look to the right under the edge you will see two wires (may be blue) connecting to a small rectangular grey unit (reed sw)
6. Follow the wires back to the back where all the wires are you will find there is a clip joiner - unplug it.
7. Use a multimeter (if you have one other wise skip to step 8) put the probes across the wires coming from the reed switch and you should find the circuit opens and closes as the washing machine lid is opened and closed. If it does not then pretty sure the reed switch is not working then follow step 8 to short it and test.
8. Another method is just to short the wires by jamming a wire across the connector that goes to the machine and NOT the connector to the reed switch
This will bypass the reed switch detection so will always be a closed circuit. But since it still has a lever door open detection system it doesn't really matter.
Try a washing cycle to see if it has fixed the problem.
If you have the means then replace the broken reed switch by buying another one from your local shop.
If your problem with the dE error is not with the reed switch then it may be with the lever system which I have no experience with.
Samsun SW51ASP top loader washing machine dE error
5E. Water Drain Error.
5E is displayed if the water level frequency detected os 25KHz or less in the initial phase of the UNB - detecting cycle. The WATER DRAIN ERROR
can be rectified by turning the POWER SW OFF AND THEN BACK on.
Hope this helps you
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