Question about Dell Office Equipment & Supplies
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Posted on Jan 02, 2017
lift the cover remove all the cartridges and the drum unit slowly and carefully and slightly pull the upper side of the paper not the lowerside and if it is rolled completely you have to open the heater unit to remove if you donot have any technical knowledge do not try because the red roll you are taking is a costly thing,call the service technician and get it repaired that would be more cheaper.
Posted on Aug 08, 2008
IT HAPPENED TO ME, I HAD TO TAKE HP ONLINE HELP, BUT ACTUALLY U WILL HAVE TO OPEN THE WHOLE AFD LIKE LITERALLY UNSCREW IT OPEN CAREFULLY AND THE ROLLERS AND THEN U MIGHT MANAGE TO TAKE OUT THE JAMMED PAPER
Posted on May 13, 2009
SOURCE: paper jam at back roller
i don't think that is a back roller, is more than likely your fusing assembly. that would be the big roller just before the output assembly. unfortunately, once this occurs your fuser is not repairable. if you can remove the paper, this will happen again, with frequency. your best bet is to have the fusing assembly replaced. make sure you take it to someone that will guarantee the work for at least 90 days.
Posted on Oct 02, 2009
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