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Yes, you are indeed doing something wrong. In terms of the "free" electronic postage offer, what you want to sign up for is the "DYMO Stamps" program, offered via endicia (this is different from endicia's other PAID programs...just be aware).
Simply put, just google "dymo stamps" and the first hit will bring you right to the sign-up location you want.
Just to clarify, unless you have a special program I'm not aware of, stamps.com is most definitely NOT free. They require a monthy fee (of course, they do have a free first month if that's what you're talking about). Regardless, stamps.com DOES work with the LabelWriter 400...but just not with the special "Dymo Stamp Labels" (these "stamps" only work with the free monthly servcie I mentioned earlier, "DYMO Stamps"). You can print up postage/labels via stamps.com just fine using the other size 2-part or 3-part labels sold via stamps.com or dymo.com's store.
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