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Speed Queen Support is your best bet 800.552.5475. There's no charge and they know their machines. They also don't sell parts so they won't try to sell you anything.
Make sure that the lid switch is working as it can make the program from advancing forward. So check the continuity of the switch that goes to trigger the main board.
If Ok then the program controller is not functioning, if you can try to change manually then the control board is faulty.
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