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MFP Board
Memory Board/1
Memory Board/2
EIF Board IC-414
Dual Scan Image Board
One of the boards is bad. Recommended that you have a qualified Tech look at the machine. Also might need to have the firmware upgraded. via Secure KMBS web site you can not get. The code is a abort code!
Is this machine on a network? if so can other computers print?(IF others can not the machine) If this is a single computer are you using a crossover Ethernet cable. Are you sure the proper drivers are installed go to Konicaminolta to get latest drivers free.
CAUSE: Machine memory is corrupt and the max out time needs to be increased.
SOLUTION: Perform a Data Clear:
1. Enter the Tech Rep mode.
2. Press System 1.
3. Press Initialization.
4. Press Data Clear.
Also browse to the NIC, enter Admin mode and set the connection timeout for E-mail to 300 seconds.
c-2557= ATDC Sensor abnormality
to reset go to service mode,
to enter service mode perform these steps,
1-press utility/counter button from the panel,
2-press check details, and press "STOP" 0,0, STOP 0,1
3-now you are in service mode,
4-click on tech rep mode,or Adjustment
5-now click on "Printer"
6-here increase the value, suppose you have 150, make it 170, press the clear button to clear it and enter new value which should be more than the previous one.
press enter and exit from the service mode.
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