VPS are pour over brewers. Like the 12 cup brewers you find at home, they need to be filled with 12 cups of water (a full pot), heated and then peculated over the coffee grounds and collected in a decanter.
BUT there is one main difference! The VPR and similar COMMERCIAL coffee machines are quick brewers. They usually have a pre-heated pot of water stored inside the machine.
* VPR's and similar machines REQUIRE a pre-fill and heating period prior to brewing. This means it's sitting on a level table and filled with water until water sprays from the brew head. At this point the unit is plugged in and the heater is turned on. Brewer will pre-heat the water (there may be some water discharge from brew head as the water expands). Ready light will come on in about 15 mins.
* To Brew; Place coffee grounds in filter, place in funnel and brew head, clean empty decanter under funnel, slowly pour one full decanter of water (cold or hot) into brew tray. Do not overflow tray. Allow water level to sink before adding more water. Only fill with one pot as an equal amount will come out the brew head and funnel.
* You can test the VPR by following the Pre-fill instructions I've listed earlier. If the brewer heats up and does not continuously boil (shorted condition) then try a brew. If it works then your okay. Otherwise the unit will need service for a blown high limit or bad heater element.
* Call your coffee vendor anyway. Many coffee vendors will service your brewer of even replace it as long as you buy coffee from them. Ask around.
Aloha, ukeboy57
SOURCE: Bunn VPS Series Commercial coffee maker won't brew
Hello. I would like to suggest that you pour in water, with a container under the funnel, until water does come out, it sounds like the water has just evaporated too far, and it requires more than a pot to bring it to the top. In the future, if you do not use it for a day or more, you need to unplug it, or just pour a pot of water in to keep it at level, as this unit heats all the time it is plugged in, and can actually evaporate all the water away, blow the element, damage the thermostat, or worse permanently damage the unit.
here you can find the user manual:
http://bunnomatic.com/pages/techdocs/manuals/pourbrew_warm.html
Hope that helps, and thank you.
BUNN VPS
COFFEE MACHINE MANUAL
http://www.bunn.com/pdfs/commercial/manuals/10053.0000.pdf
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